Cliff House Hotel is actively recruiting for an Accommodation Manager to join our prestigious team and ensure the highest standards of luxury service for our guests. The role is responsible for overseeing all aspects of the hotel's Housekeeping services.
Key Responsibilities:
- To draw up standards of performance related to the cleanliness of all areas of the hotel ensuring these are communicated to and implemented by all department staff.
- To implement and maintain systems for ensuring all areas of the hotel are checked for cleanliness against established standards.
- To implement and maintain systems for correcting shortfalls in standards of cleanliness.
- To ensure all VIP and Special Request Rooms receive the correct and proper attention.
Experience:
Minimum of 2-3 years of experience in a Managerial role within a luxury hotel or hospitality environment, particularly in Housekeeping.
Skills & Abilities:
- Excellent leadership and staff management skills, with the ability to motivate and train a team to achieve the highest standards.
- Strong attention to detail, with a focus on quality control and operational efficiency.
- Strong communication skills, both verbal and written, to interact with staff, guests, and other departments.
- Ability to maintain a calm and professional demeanor in a fast-paced, luxury hotel environment.