Top Oil has a vacancy for an Assistant Manager. The position is based in our Top Oil Service Station in Newtownmountkennedy, Co. Wicklow.
Primary Purpose of the Role:
The Assistant Manager will ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets through effective management of people and operations.
Your Responsibilities:
- Management of all recruitment & selection/training & development requirements for the store
- Support store manager in the day to day operations to ensure a smooth and efficient running of the site
- Ensure the store is operating safely at all times
- Ensure all staff are fully trained
- Build and maintain high sales and profits
- Investigate and respond directly to customer complaints
- Operate within the guidelines of the law at all times
- Meet set targets with regard to food costs, labour costs, customer counts and mystery shopper
- Ability to plan and prioritise
- Flexibility is key in this role as you will be required to work a mixture of days, evenings, weekends and nights
- To complete any ad hoc administration duties as required to ensure the smooth running of the store
Experience and Qualifications
- A minimum of 2 - 5 years Store Management experience in the Catering/Hospitality/Quick Service Food industry is required
- The ability to inspire, lead and motivate employees through support and development
- Ability to conduct yourself in a professional manner at all times
- Customer focused, innovative, motivating and energetic are key attributes required for this hands on role
- Excellent organisational and team leader skills, self-motivated, enthusiastic, and have a positive attitude towards work
Personal Characteristics, Knowledge & Skills
- People Management experience is essential
- Develop and maintain a good team spirit with all store staff
- Excellent customer service skills and a professional demeanour
- Excellent time management skills
- Ability to follow Health and Safety regulations
- Excellent interpersonal skills, ability to work harmoniously with people at all levels within the organisation
Top Oil supports a diverse and inclusive work environment and welcomes applications from all qualified applicants
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Job Type: Full-time
Work Location: In person