Overview:
The business operations manager is the facilitator of communication and functional alignment between the assigned business team and supporting functions. They will manage assigned issues to resolution, arising from the business team, CSD, and functions. They will ensure the business is represented in all relevant policy deployment across the functions. They will be responsible for the project management of assigned operational projects.
Responsibilities:
This is a remote role based in Limerick. The succesful candidate will be responsible for functional alignment in support of MedSurg direct business teams and Indirect Market Management (IMM) teams.
The business operations manager is the facilitator of communication and functional alignment between the assigned business team and supporting functions. They will manage assigned issues to resolution, arising from the business team, CSD, and functions. They will ensure the business is represented in all relevant policy deployment across the functions. They will be responsible for the project management of assigned operational projects.
- Management of operational issues raised by business leadership, CSD and other functions
- Managing a coordinated response and resolution of issues through division and functional alignment
- Point of contact for functions to access support from the business.
- Fosters excellent communication internally and externally, managing potential escalations and keeps all stakeholders informed.
- Corporate level training management and alignment as assigned
- Regional special project participation as assigned.
- Stakeholder of CSD intake process for IMM focused projects
- Works with team of operations support managers to define global and standardized solutions
- Advocate of continuous improvement approach to process management
- Ensure that Cook’s Code of Conduct is considered in all business matters carried out on Cook’s behalf
- Within scope of responsibility, ensure all quality, regulatory, and product specific requirements are met.
- Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards including Cook policy.
- Bachelor’s degree in related field and/or equivalent relevant experience desired
- Proven problem-solving skills
- Experience collaborating with multi-functional teams toward defined objectives
- Demonstrated experience in account and project management practices
- Strong organizational abilities
- Proven communication, presentation, influencing and negotiation skills with the ability to prioritize workloads, meet deadlines and follow up promptly on relevant issues
- Excellent English language skills and preference for additional local language skills
- Willingness and availability to travel on company business
- Work under general office environmental conditions.