Overview
Cargo Duty Manager (SNN & ORK)
Location: This role can be based either at Shannon Airport or Cork Airport, travel will be required between these sites.
Contract: Full-Time, Permanent.
To efficiently manage, motivate and engage staff to ensure delivery of customer airline targets whilst complying with all Company and customer procedures, policies and brand values.
Responsibilities
Job Responsibilities
- Control and monitoring of the shift and work activities
- Accountability for production of accurate and detailed Handling Reports as and when required and of a standard suitable for forwarding to customers / internal senior management
- Maintaining a strict cost control on labour and equipment whilst on shift and possession of foresight to plan ahead for fellow colleagues
- Management responsibility for all staff, utilising available manpower and equipment resources through warehouse, ramp and office facilities to maximize productivity
- Monitoring of sickness on a shift to shift basis, ability to conduct sickness interviews together with a thorough knowledge of the disciplinary process/procedures
- Maintaining compliance in Health & Safety, Training and Quality whilst ensuring the relevant statutory, regulatory and company policy requirements are met
- Maintaining excellent communication with all relevant stakeholders
- Monitoring and control to ensure smooth operation of Reception
Qualifications
Qualifications and Competencies
- High School diploma or higher
- Minimum of 4 years experience at Supervisory level
- Thorough working knowledge of Cargo, Warehouse and Ramp processes
- Effective leadership, organisational and communication skills, consistent with a very busy 24/7 Cargo Operation
- Excellent knowledge of the Operation Office function
- Good working knowledge.
- Customer focus and quality awareness with high standards of quality and service level goals
- Strong resource management and interpersonal skills