GET TO KNOW US
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently looking for a Full-Time Sales Associate with expertise in luxury retail to join our Dublin Team to develop client relationships and to become a specialist in Dior Couture.
KNOW THE ROLE
To greet, serve and advise customers giving the highest standard of customer service at all times
Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales
To demonstrate product knowledge and to have an awareness of current advertising & marketing campaigns, new launches and promotions
Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
To deal effectively with customer complaints by liaising with the line manager when necessary
Ensure knowledge of sales targets and department performance on a daily and weekly basis
Follow all stock management procedures
Support the team to maintain the highest standards of housekeeping and display within the department
To be conversant with selling systems, cash and credit and exchange procedures
To maintain the highest standards of housekeeping and retail standards within the store
Take all actions necessary to maximise security and prevent theft of product
To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
Participate in team meetings and make a positive contribution
To carry out any additional duties as directed by the management team
KNOW WHAT WE’RE LOOKING FOR
Previous experience within luxury fashion
Excellent communication and relationship building skills
A passion for Christian Dior and our collections
Strong knowledge of fashion and trends
Fluency in a second language (preferred)
Must be able to work full-time (Monday to Sunday availability)
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.