- 202405572
- Dublin, County Dublin, Ireland
Description
The purpose of the role is work in partnership with the underwriters to respond to our Brokers queries in a timely and efficient manner
Candidate should have commercial awareness, negotiation skills and an ability to build durable Broker/Insurer relationships.
Commercial underwriting experience is not a requirement as we will provide training however, we would require the candidate to have a minimum of one-year personal lines experience
Candidate should have APA status and be working towards CIP
The Role
- Administration of policies both for midterm alterations and renewals
- Follow up on diary items with Brokers and Underwriters
- Responding to emails and queries from brokers/underwriters within service level agreements
- Responding to phone queries from brokers/underwriters in a confident, friendly, and professional manner
- Investigate and solve accounts queries
- Process Policies, Schedules and Endorsements on both Underwriting and Broker Systems, creation / issuing relevant documentation.
Qualifications
The Requirements
- APA
- Minimum 1-year personal lines experience
- Proficient in all Microsoft Office Suites in particular - excel
- Be proactive, flexible and demonstrate a keen willingness to assist fellow colleagues.
- Must also demonstrate good interpersonal, organisational and analytical skills.
- Ability to meet deadlines, pay attention to detail and thrive in an environment that is always changing
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.