We are recruiting a Receptionist to join our Rapport team of 3 Ambassadors, in Dublin. Our client is a global financial institution, and this role plays a crucial part in delivering an outstanding front-of-house experience. As a Receptionist, your primary responsibility is to warmly welcome guests, assisting with events and efficiently direct them to their meeting rooms.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7 AM and 7 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! In addition, we offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support. In addition, we offer eye examination voucher for those requiring a Visual Display Unit (VDU/DSE) test.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Register all visitors upon arrival, ensuring a smooth check-in process and assisting them to client floors.
- Assist with general reception queries, providing helpful and professional responses.
- Oversee client meeting rooms, ensuring they are prepared and well-maintained.
- Maintain a welcoming and professional front-of-house environment.
- Support the team in delivering a high standard customer service and client requests.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Be friendly and engaging, creating a positive first impression for all visitors.
- Have excellent communication skills, ensuring clear and professional interactions.
- Enjoy being part of a close-knit team, where teamwork is crucial to success.
- Have the ability to multitask and adapt to changes, managing multiple priorities effectively.
- Possess good administrative skills, handling tasks accurately and efficiently.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.