Job Overview
Join the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer-focused Counter Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations into results, this is your opportunity to accelerate your career with an industry leader.
What we offer
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities
- Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
- Become an expert in LKQ UK and Ireland product offerings to customers and be seen as the trusted advisor
- Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
- Ensure all call backs are completed in a timely manner
- Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
- Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
- Utilising relevant business data to understand the opportunities across all customer bands and product groups
Skills and Experience
- Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity
- High levels of focus, energy and drive
- Good business acumen
- Always delivering best in class service to establish customer experience excellence
Why Work for LKQ
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.