Customer Service Agent - Call Centre Based (Part Time)

Kendlebell
Dublin
Part time
3 weeks ago

To take telephone messages on behalf of clients and forward them on by a variety of means.

Key Responsibilities:

Answer telephone in the manner specified by clients, and take messages accurately on their behalf.

Where required, provide information about clients and their services to callers.

Enter message information into the message database.

Forward message information on to clients by a variety of means.

Undertake general office duties as required.

Make diary appointments

Key Performance Criteria:

Telephone must be answered in a confident, efficient and professional manner. Message information must be accurately recorded with an eye for detail.

Messages must be delivered to clients promptly and reliably.

Ability to multitask is essential. Flexible approach and attitude to work. Ability to take instruction well and work on own initiative

Job Type: Part-time

Pay: €13.50 per hour

Expected hours: 20 per week

Schedule:

Education:

Work Location: In person

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