Think you know Chubb? We might just surprise you. Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.
Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
POSITION: Fire Service Manager
This dynamic role offers the opportunity to inspire and lead a diverse team of technical experts while spearheading innovative commercial strategies to drive significant business growth in the fire alarm and life safety systems sector. It combines visionary leadership, operational excellence, and proactive client engagement to deliver exceptional service quality, foster continuous improvement, and maximize profitability in a fast-evolving industry.
SALARY: The remuneration package for this position will be commensurate with the experience of the successful candidate. We offer competitive compensation aligned with industry standards and the qualifications required for the role.
LOCATION: Cork
BENEFITS:
- 21 days holiday, plus bank holidays
- Car / Car allowance
- Private health subsidized to 50% after 6 months
- Employee Referral Scheme (€1000)
- Company Pension Scheme (5% employer contribution)
- Life Assurance (3 x Basic Salary)
- Long term, stable career with a leading national business
- A Central Benefits Platform offering a wide variety discounts
- Health & Wellbeing Resources
- Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence
What you will do
- Strategic Leadership & Team Development: Lead, mentor, and develop a diverse team of technicians, engineers, and support staff, fostering a culture of inclusivity, continuous improvement, and adaptability.
- Commercial Strategy & Business Growth: Develop and execute strategies to drive revenue growth, including identifying new business opportunities and expanding service contracts.
- Operational Excellence & Service Delivery: Oversee the efficient scheduling and dispatching of service teams to meet client expectations and contractual obligations.
- Client Relationship Management: Build and maintain strong, long-term relationships with key clients, acting as the primary point of contact for service-related matters Project Execution & Compliance: Oversee the execution of projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards and managing risk.
- Collaboration & Cross-Functional Engagement: Work closely with sales, engineering, and administrative teams to ensure seamless service delivery and client satisfaction.
What we look for
- Proven experience in a service management role within the fire alarm and life safety systems industry.
- Strong commercial acumen with a track record of driving revenue growth and managing budgets.
- Excellent leadership, communication, and interpersonal skills.
- In-depth knowledge of industry regulations, safety standards, and best practices.
- Ability to analyse complex situations and develop effective solutions.
- Proficiency in service management software and Microsoft Office Suite.
- Commitment to continuous learning and adaptability in a rapidly evolving technological landscape.
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Additional Information
About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
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