Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.
We have a fantastic vacancy for an Experienced Accommodation Assistant to join the team.
Main Duties
Maintains excellent standards of cleanliness throughout the Estate
Clean and maintain hotel bedrooms for check in and check out
Cleaning of public areas / meeting rooms and office space
Ensures all maintenance requests are communicated clearly to the Maintenance Team.
Deals with all guest requests in a professional and timely manner.
Ensure that all checklists are completed.
Follows Estate procedure for the acceptance, security and return of guest lost property.
Adheres to Estate policy for key control and security.
Desired Skills
At least 1 years experience as a Accommodation Assistant in a hotel or similar environment is essential.
Experience in cleaning / sanitising
The ability to engage well with guests
Excellent attention to detail
The ability to adapt to change and work well under pressure
Outgoing and friendly personality
Have a professional image at all times in line with the Hotel standards
Be committed to the team and the Hotel industry.
Be flexible with working hours (must be available for weekends and midweek, early starts and late finishes)
Report all potential and real hazards immediately.
Attend all fire, health and safety and first aid training.
Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations, by strict adherence to existing laws and reporting any possible hazards and conditions to the Manager.
Be passionate about hospitality, and thrive on working as part of a team.
Be personable, responsible and conscientious.
Have the ability to deliver great customer service and develop relationships with our guests.
Have the ability to remain calm under pressure.
Be committed to their own personal development.
Be comfortable working on their own and as part of a team.
Benefits Include:
Flexible Working Hours
Competitive Pay
Employee Assistance Program
International Hotel discounts
Staff Meal
Uniform
Training & Continuous Professional Development
Complimentary Health Club Access