Parkhouse Family Practice is currently seeking experienced & enthusiastic applicants for the role of Medical Secretary/Receptionist with an immediate start.
The schedule for this position is predominantly 9-5pm, however some earlier starts and later finishes maybe required to necessitate the needs of the business.
The role of medical secretary reports directly to the Practice Manager.
This exciting role provides support to the Practice Doctors and Nurses along with providing excellent care & exemplary customer service to our patients.
Responsibilities include but are not limited to;
- Managing the patient appointment schedule
- Telephone, email and face to face communication with patients
- Point of contact with HSE & third party suppliers
- Invoicing patients and reconciling accounts
- HSE/GMS & other State Contract claiming
- Scanning and management of correspondence for patient files
- Managing & maintaining confidential patient information
- Providing administrative support to GP's
- Taking payments and end of day cash reconciliation
- Dealing with correspondence and general queries from patients
- Completion of forms
- General office administration including typing, filing, scanning etc.
- CDM administration
- Managing complaints
Essential criteria
- Minimum of 6 months experience working as a receptionist in a GP Practice
- Professional & self motivated
- Excellent written/verbal communication & interpersonal skills
- Exceptional telephone manner & customer service skills
- Punctual & reliable
- IT proficient - familiar with MS suite including Excel/Word.
- Ability to work under pressure & multitask in a busy working environment
- Attention to detail
- Problem solving ability
- Ability to work in a team environment and also use initiative
- Comprehension of email etiquette & GDPR regulations
- Fluent spoken & written English
- Team player who is flexible and supportive
- Excellent organisational ability
Desirable criteria
- Health One practice management software experience is desirable but not essential
- Knowledge of medical terminology
Favorable salary commensurate with experience.
Please email your CV & cover letter to helen.mcmillan@parkhousefamilypractice.com
Job Types: Full-time, Part-time, Permanent
Pay: €16.20-€18.00 per hour
Additional pay:
- Overtime pay
Benefits:
- Additional leave
- Bike to work scheme
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Language:
- English (required)
Work authorisation:
- Ireland (required)
Work Location: In person
Expected start date: 11/07/2025