JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

WE'RE HIRING - FACILITIES MECHANICAL TECHNICIAN

ABOUT US:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

INGENUITY:
EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

JOB TITLE: FACILITIES MECHANICAL TECHNICIAN

REPORTS INTO: CAMPUS LEAD TECHNICIAN

ABOUT THE ROLE:
A Facilities Mechanical Technician role working within the facilities management function of one of JLL’s key Client portfolios.

The Facilities Technician is responsible for performing routine reactive and preventative building maintenance tasks. This can include tasks in one or more fields for example, ventilation, air conditioning, plumbing, heating, carpentry and fabric repairs. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites

KEY RESPONSIBILITIES:
Work collaboratively with the on-site facilities team to ensure planned reactive and preventative tasks are complete

Undertake small Mechanical installation works, repairs to Mechanical plant and equipment

Supervise maintenance work executed by vendors to ensure safe and quality works are delivered

Provide a first line fix and competency in terms of plumbing, heating, ventilation, air conditioning, electrical and kitchen power issues

Provide a first line fix and competency in terms of electrical, plumbing, heating, ventilation, air conditioning, kitchen power issues

Perform fabric related repairs including handyman repairs, painting works, problems with conference rooms, interior furnishings, fixtures and equipment

Conduct quality audits including furniture and equipment on a regular basis, logging all issues, ensuring actions are completed on time and in line with Key Performance Indicators (KPI) and Service Level Agreements (SLA)

Complete daily checks in line with the delivery of committed services

Work closely with contractors and vendors on a regular basis, conducting risk assessments and following safety protocols, ensuring compliance

Work with the internal Task system to keep track of all requested facilities work and close out actions according to Service Level Agreements

Provide appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face

Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service focused approach

Make recommendations to leverage innovations whilst utilising technologies for the Client where required to improve site performance and maintenance practices

Work as part of the multiservice team: supporting Facilities, Events, Mailroom and Moves, Adds and Changes (MAC) as needed

Work in accordance with health and safety measures and promote best practice amongst colleagues, contractors and vendors

Work as part of the sustainability drive to reduce utility consumption across the site

WORKING LIFE:
On a daily basis you will be working across a large office site

The main business language spoken in our offices is English. Knowledge of English is essential

The role will be structured on a shift basis over a 5-day week

On occasion you may be required to work weekends, late shifts or bank holidays, this will be arranged in advance and in accordance with the rota

On occasion you will be required to be on call 24 hours a day in rotation with your colleagues

On occasion you will be required to attend emergency call outs to ensure business continuity

You may be required to work within another site on the contract within the same campus to cover team times off or as a change to the team on a permanent basis

ABOUT YOU:
You have direct Facilities Maintenance experience (Minimum 2 years) in a technical role

You have an technical qualification and/or trade license

You have experience using a Computerized Maintenance Management system for managing Preventative Planned Maintenance

You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach

You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

You are open and have good communication skills

You strive for excellence in what you do and share ideas for improvement

You are proficient with Word and Excel and have a keen interest in technology

You are adaptable to work to requests and projects that may vary from day to day

Attachments
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.