Job Purpose
To assist the Management team in the efficient running of the gym to the highest standard in line with FLYEfit policies and procedures.
Duties and Responsibilities
· Customer Care/Member Service
Provide outstanding customer service to our members. Manage feedback from members in a positive and efficient manner. Deal with any lost property issues, documenting details accurately.
· Access Control
Help to resolve any card issues, membership issues in a professional and efficient manner following the policies and procedures set out by FLYEfit.
· _ Delivery of FLYE classes_
Instructing classes and helping the team to provide members with high quality exercise classes which are run efficiently.
· Gym Introduction
Conducting walk throughs with potential new members, introducing the gym floor and options available to them to become a member.
· Gym Care/Maintenance
To ensure the gym is clean at all times, reporting of maintenance/gym faults are reported efficiently and followed up as required. Completing Service reports correctly.
· Health & Safety Duties
To help promote and maintain a safe gym at all times, give first aid as required and be fully competent in fire safety.
· Other duties relating to the day to day maintenance of the gym floor.
Qualifications and Skills
· Flexible
· PT Qualification
· Approachable
· Ability to work in a fast-paced environment.
· Team-work
· Knowledge of Fitness Industry
FLYEfit is an equal opportunities employer
Job Types: Part-time, Permanent
Benefits:
- Employee assistance program
- Gym membership
Licence/Certification:
- Personal Trainer Certificate (required)
Work Location: In person