Job Summary
We are seeking a highly motivated and detail-oriented Operations Manager to manage the day-to-day operations of our innovative digital food hall. The ideal candidate will be a proactive problem-solver with excellent interpersonal skills, capable of ensuring a seamless and efficient experience for both customers and restaurant partners.
Key Responsibilities
- Customer Assistance: Provide support to customers using self-ordering kiosks, ensuring a smooth and user-friendly ordering process.
- Restaurant Partner Management:
- Serve as the primary point of contact for restaurant partners, addressing their operational needs and concerns.
- Facilitate effective communication and collaboration between restaurant partners and food hall management.
- Ensure compliance with food safety and operational standards.
- Building Management: Oversee the general maintenance and cleanliness of the food hall premises, including seating areas, common spaces, and back-of-house areas.
- Cleaning & Sanitation: Implement and maintain high standards of cleanliness and hygiene throughout the food hall, adhering to all health and safety regulations.
- Delivery Driver Management:
- Coordinate with third-party delivery platforms and manage the flow of delivery drivers.
- Ensure efficient pick-up processes and timely order dispatch.
- Menu Management:
- Work with restaurant partners to ensure accurate and up-to-date menu information on all digital platforms and kiosks.
- Assist with menu updates, promotions, and special offerings.
Qualifications
- Fluent English.
- Proven experience in operations management, preferably within the food and beverage or hospitality industry.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in using digital platforms and technology.
- Flexibility to work various shifts, including evenings and weekends, as needed.
Days of week and shifts are somewhat flexible and would include 3 to 4 shifts from 11am-2pm and 6pm-9pm on weekdays and 11am-2pm weekends.
Job Type: Part-time
Pay: €14.45 per hour
Expected hours: 12 per week
Schedule:
- Night shift
Work authorisation:
- Ireland (required)
Work Location: In person