About the job
We are looking for talented Fraud Manager to work for our Award-winning client in the Fintech and Payment Industry in Central Dublin, Ireland. You will lead a team responsible for identifying, investigating, and mitigating fraud risks across our digital banking products and services. You will play a key role in shaping fraud strategy, implementing proactive controls, and enhancing our fraud monitoring capabilities.
Responsibilities
Required Qualifications & Experience
We are looking for talented Fraud Manager to work for our Award-winning client in the Fintech and Payment Industry in Central Dublin, Ireland. You will lead a team responsible for identifying, investigating, and mitigating fraud risks across our digital banking products and services. You will play a key role in shaping fraud strategy, implementing proactive controls, and enhancing our fraud monitoring capabilities.
Responsibilities
- Lead the fraud detection and prevention team, ensuring effective monitoring and investigation of suspicious activities.
- Develop and implement fraud risk management strategies and policies aligned with regulatory requirements and industry best practices.
- Utilize data analytics, rules engines, and machine learning models to detect unusual patterns and prevent fraudulent transactions.
- Collaborate with Product, Engineering, Customer Service, Compliance, and Legal teams to enhance fraud controls across customer journeys.
- Manage fraud case investigations, reporting, and escalations, ensuring timely resolution and customer impact mitigation.
- Monitor KPIs and generate regular fraud performance reports for senior stakeholders.
- Maintain up-to-date knowledge of fraud trends, tools, and threats in the digital banking space.
- Support the training and development of junior fraud analysts and investigators.
- Liaise with law enforcement, regulators, and external fraud networks when necessary.
Required Qualifications & Experience
- 3–5 years of experience in fraud management, risk management, or a related field, ideally in a digital banking or fintech environment.
- Demonstrated leadership experience managing fraud teams or projects.
- Solid understanding of digital payment systems, online banking platforms, and relevant fraud typologies (e.g., account takeover, APP fraud, card fraud).
- Familiarity with fraud monitoring tools (e.g., Actimize, Feedzai, SAS, ThreatMetrix) and fraud case management systems.
- Strong analytical, decision-making, and problem-solving skills.
- Experience working with cross-functional teams in a fast-paced, tech-driven environment.
- Excellent communication skills, both written and verbal.