The Privacy Data Analyst is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests. You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment
- Fluency in written and spoken German and English is essential
- Motivated by working in an environment that requires strong attention to detail
- Excellent communication skills both verbal and written
- Demonstrates ability to exercise impeccable judgment
- Ability to work in a fast paced environment with complex requests
- Ability to be flexible and adaptable to meet changing business needs
- Good computer literacy with the ability to quickly learn new tools
- A. or B.S. degree/masters or equivalent professional experience in online operations, privacy or legal support role desirable
- Review and process incoming privacy requests through online tools in German and for various other markets as required using translation tools
- Evaluate validity of each request in line with our clients policies
- Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments
- Work closely with our clients policy specialists to address cases and regulatory inquiries using the clients response framework
- Maintain a high level of quality in each case that you review
- Achieve weekly productivity deliverables as part of daily workflow
- Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness
- Develop skills in a number of different areas including data, tools and quality assessment