Guest Relations Porter
You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.
At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!
Your Job:
- Assist with guest requests for luggage.
- Responsible for the cleaning of areas in the hotel, including, but not restricted to, the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
- Responsible for cleaning other areas as directed by the manager on duty and also as per nightly checklist which may include set up of function rooms, breakfast area etc.
- Responsibility for the front entrance and outside of the hotel and ensure that it is always clean and tidy. This includes emptying bins, picking up rubbish etc.
- To have a full understanding of the hotels’ fire procedures to always ensure the safety of all staff and guests.
- To provide valet car parking services.
- To liaise with housekeeping/reception departments to ensure all guest requests are attended to, assist departments if needed.
- To maintain the luggage area/storeroom in a clean and professional working order.
What You’ll Need:
- Experience working in hospitality.
- The ability to work on their initiative, as well as being capable of working as part of a team.
- A warm, friendly and approachable personality when dealing with fellow staff and guests
Benefits
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme.
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Job Types: Part-time, Permanent
Pay: €1.00-€1.50 per hour
Benefits:
- Bike to work scheme
- Employee assistance program
- Employee discount
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- Ireland (required)
Work Location: In person