Brooks Timber and Building Supplies Ltd is one of the leading Timber and Builders Merchant in the Republic of Ireland. Brooks has been an institution in the Irish Construction Industry since its inception in the late 1700s to today. Brooks has grown by developing a product offering in harmony with customer needs and by acquiring local businesses that share this customer-focused approach.
Brooks business is the distribution of timber products and building materials to house builders and contractors, joinery and furniture manufacturers, other builder merchants, subcontractors, house factories and end -users (DIY) through outlets open to public, as well as through direct-to-site delivery.
Brooks conducts its operations through a broad network of outlets throughout Ireland. Brooks has nine branch locations throughout Ireland. Brooks offers expert advice and wide range of quality products to both the building professional and those doing DIY jobs at home.
We wish to recruit a results-driven Heavy Building Material Supervisor to actively seek out and engage customer prospects in the Cork area. The Heavy Building Material Supervisor is responsible for overseeing the purchasing, stock management, and coordination of heavy building materials. This role also involves handling customer inquiries, managing sales representative relations, processing quotations and orders, and possibly managing a small ledger of accounts. The Supervisor will ensure smooth and efficient operations within the materials department, ensuring accurate stock levels, timely deliveries, and effective communication with both internal teams and customers.
Key Responsibilities:
- Oversee the procurement and stock management of heavy building materials (HBM).
- Maintain optimal stock levels, monitoring usage and reordering materials as necessary.
- Liaise with suppliers and vendors to obtain competitive pricing, and ensure timely and accurate delivery of goods.
- Conduct regular inventory checks and manage stock discrepancies.
- Coordinate with the accounts team to ensure payment terms are met and invoices are processed correctly.
- Serve as the primary point of contact for customers via phone and email, addressing inquiries, complaints, and providing product information.
- Process customer orders, ensuring timely order fulfillment, and accurate documentation.
- Assist in the preparation of quotations and sales proposals for customers, working closely with sales reps to provide competitive pricing.
- Collaborate with sales representatives to discuss new orders, delivery schedules, and any special customer requirements.
- Follow up with customers to ensure satisfaction and address any issues that arise post-sale.
- Manage a small ledger of accounts, ensuring that payments are processed and accounts are up to date.
- Work with the finance team to resolve any billing issues, discrepancies, or overdue accounts.
- Maintain accurate records of all transactions and ensure that financial reports are in compliance with company policies.
- Provide administrative support to senior management, including preparing reports, maintaining files, and organizing schedules.
- Coordinate delivery and logistics, ensuring timely and efficient dispatch of materials to customers.
- Handle any administrative tasks related to the stock control system, ensuring data accuracy.
Key Requirements:
- Proven experience in a supervisory or management role within the heavy building materials or construction industry.
- Strong understanding of inventory management and stock control.
- Excellent communication skills, with the ability to engage effectively with customers, sales representatives, and internal teams.
- Proficient in Microsoft Office, particularly Excel for managing data and preparing reports.
- Familiarity with account management software and financial reporting.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Minimum 3-5 years of experience working in the building materials or construction supply industry, ideally in a supervisory role.
- Experience handling quotations, orders, and customer communications is essential.
- Personal Attributes:
- Strong organizational skills with high attention to detail.
- Customer-focused with a proactive approach to solving problems.
- Ability to work independently as well as part of a team
Benefits:
- Attractive package offered
- Company Pension Scheme
- Opportunity for Excellent Career
- Staff Discount
Closing date: Friday 20th June 2025
Job Type: Full-time
Experience:
- Customer service: 1 year (preferred)
- supervisory or management in the construction industry.: 1 year (preferred)
Work Location: In person
Application deadline: 20/06/2025
Reference ID: HBMS/06/25