Inside Sales Specialist II
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Inside Sales Specialist II
Who Are You
- You are someone with a deep burning desire to succeed despite obstacles that may present themselves. A strategic thinker, you will continue to develop new ways to make contact with key decision makers at pharmaceutical and biotech companies, both large and small. You are an expert at building and cultivating relationships. Persistent and tenacious, you are also keenly aware of when to pull back and wait patiently for the right time. You are a hunter, always looking for new clients and most importantly, you are a team player who will add a sense of humor, experience and enthusiasm to our inside sales team.
Primary Responsibilities
- Increase market awareness, sales and profitability by increasing the number of new Requests for Proposals (RFPs)
- Works closely with account directors and engagement partners to create a plan to enhance new account penetration, face-to-face meetings and RFPs.
- Calls new and existing accounts and schedules face-to-face meetings for the business development team.
- Regular client follow-up to build meaningful relationships.
- Maintains and manages Salesforce database (SF.com) with all sales activity.
- Generates reports to highlight increases in RFPs, face-to-face meetings and new account penetration.
- Researches accounts and identifies new opportunities for ICON.
- Provides frequent updates to the business development team on activity and conversations with clients.
- Generates client interest for potential webinars, industry meetings and audio conferences.
- Reviews metrics on a weekly or monthly basis to assess productivity.
- Attends internal business development calls and meetings to discuss new opportunities and the overall sales pipeline.
- Works with the business development team to prepare for client meetings.
- Develops a sales methodology and strategy for increasing new account penetration.
- Learns messaging around ICON’s differentiators and is able to effectively communicate them to clients.
- Ability to lead calls and participate in client-facing meetings.
- Leads various campaign efforts that Account Development team supports.
- Executes against a specific account plan; routinely sets and achieves quarterly objectives.
To be successful in the role, you will have:
- Proficiency in French (business level)
- Undergraduate degree or its international equivalent from an accredited institution required or equivalent experience
- Inside sales experience or related experience that requires the employee to communicate with potential clients
- Strong verbal and written communication skills
- Must be familiar with maintaining and managing a customer relationship database
- Good time management skills
- Must be able to demonstrate persistence
- Preferable 1-2 years of CRO experience
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our
careers site
to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.