Internal Communications Business Partner

General information

Vacancy Reference number

About us

At Aer Lingus, we believe in going above and beyond to connect people, places and possibilities. Whether working at the airport, in our offices or at home - every employee has a role to play in making Aer Lingus the heart of travel to, through and beyond Ireland for generations to come.
How do we do this? We Put Safety First. There's nothing more important. We Are Customer Focused. We champion the customer and go above and beyond to get things just right for them. We're Stronger Together. With a ‘how can I help?' attitude, we communicate and collaborate to achieve shared success. We Own It. We do what we say we're going to do and always follow through. We Look Forward. We build the future by embracing change today.

What we offer

As well as offering you a competitive salary, career advancement opportunities and staff travel benefits (with Aer Lingus and many other international airlines), you will also have the opportunity to work in a dynamic and collaborative environment and to join a team of amazing professionals who are passionate about the aviation industry. To learn more about the exciting benefits and opportunities that await you at Aer Lingus please visit our website.
At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals. We are dedicated to cultivating an inclusive and respectful work environment that values employees' unique backgrounds, experiences, and perspectives. We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status. As an equal opportunity employer, we encourage applications from all candidates who share our passion for aviation. If you have any questions or require any accommodations to support you in your application, please contact us at recruit@aerlingus.com

Vacancy details

Role title

Internal Communications Business Partner

Your role

The successful candidate is someone who is passionate about communication, writing, storytelling, and delivering the Aer Lingus business strategy story to colleagues through innovative writing and content creation.

The role will act as a trusted adviser and business partner to key departments, stakeholders, and our senior leaders, informing and inspiring colleagues to increase engagement and sense of belonging within Aer Lingus. 
The successful candidate will be part of a dynamic communications team with a focus on internal communications and our internal communications channel.

In this role, you will lead the development and delivery of strategic communications, campaigns, and engagement initiatives that bring our company’s strategy, departmental updates, and people stories to life. Leveraging our multi-channel internal communications platform, you will craft impactful messages and content that connect with employees and foster a deeper understanding of our shared goals.

Principle Accountabilities / Responsibilities:

• Work closely with the Internal Communications Manager & Internal Communications team & various department stakeholders to drive the internal communications content strategy.
• Develop internal storytelling on our business strategy, making sense of detailed and sometimes technical information, transforming it into engaging material for employees.
• Communicate and tell stories like a journalist, taking a multi-media approach to communications, judging the appropriateness of different styles of communication, from use of video to well written short snappy posts, in-the-moment content, video capture by mobile phone, use of imagery, and longer form content such as articles, which help to impart internal news quickly and efficiently.  
• Develop news stories that reflect the breadth of activity and progress in the business areas (including transformation initiatives, achievements, accomplishments with facts and data, innovation, new appointments, employees’ initiatives, business priorities, teamwork with other areas).
• Be responsible for writing engaging content and the delivery of stories which will involve execution from start to finish
•  Be an expert in your business area, and assist in the preparation of research material, briefing notes, video scripts and strategic messaging. 
• Build and maintain strong working relationships  including Executive members, providing strategic counsel and advice on how to best engage with colleagues, coaching and advising on the appropriate communication on the appropriate internal communications approach, channels and content.
• Drive improvements based on internal communications trends and best practice, continuing to bring the outside in, and encourage new and innovative thinking, such as the use of ai, across the function. 

Your qualifications and key criteria

• Experienced communicator with at least 4 years’ communications experience in either an internal communications, PR or corporate communications role.
• Strong writing and storytelling skills
• Strong team player and collaborator
• Multi-media experience
• Someone who is passionate about colleague engagement and why it matters
• A self-starter with proven interpersonal skills with the ability to build and maintain positive professional relationships
• Good analytical skills with the ability to interpret and present complex information in simplified terms
• Proven ability to multitask, prioritise and manage a busy and varied workload
• Results driven and proven ability to work on own initiative and as a member of a team
• Excellent project management skills
• Strong skills in MS Office (Word, Excel, PowerPoint & Outlook), Canva and AI tools a plus
• Fluent in English, both written and spoken
• Eligible to live and work in the EU
• Current unrestricted worldwide passport
• Provide 2 verifiable references
• Able to pass a 5-year security background check*

Desirable Criteria:

• A bachelor’s degree in communications or similar discipline
• Experience developing impactful communications campaigns and engagement strategies
• Aviation experience, good knowledge of Aer Lingus and our strategy a plus.

Closing date: 15th July 2025 

Division / Department

Corporate Affairs - Communications

Contract type

employee recruitment - permanent

Job location

Job location

Republic of Ireland, Dublin, Dublin