We are seeking a highly organized and customer-oriented Medical Receptionist to join our team at My Docs. As the first point of contact for patients and visitors, you will play a critical role in delivering a positive experience. Your responsibilities will include managing front-desk operations, scheduling appointments, handling patient inquiries, and supporting administrative tasks.
Key Responsibilities:
- Greet and assist patients, visitors, and vendors in a professional and friendly manner.
- Answer phone calls, emails, and other inquiries, providing accurate information.
- Schedule and confirm patient appointments, ensuring efficient use of clinical time.
- Collect and update patient information and medical records accurately.
- Process billing and payments, including collecting co-pays and providing receipts.
- Manage and organize patient files, ensuring confidentiality and compliance with privacy regulations (HIPAA or relevant local guidelines).
- Coordinate communication between medical staff, patients, and external providers.
Job Type: Full-time
Pay: €15.00 per hour
Benefits:
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Work Location: In person