GET TO KNOW US
Co-founders (and good friends) Liz, Lisa and Jane came up with the idea for Mint Velvet in 2009, over cups of fresh mint tea at Liz’s kitchen table. After years of not finding what they wanted to wear on the high street, they had outgrown fast fashion and wanted luxurious, effortless pieces they could just slip on, nodding to the trends in a relaxed way: the concept of Relaxed Glamour was born.13 years on, we’re known for our easy shapes, beautiful prints and flattering fits, all with thoughtful finishing touches – after all, it’s the little things that make life lovely, so you should never underestimate the power of a great outfit on a bad day
KNOW THE ROLE
Mint Velvet in Brown Thomas Limerick are looking for for a Full time Concession Manager to join their team..
As concession manager at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPI's and key objectives such as
- Customer focus
- Visual excellence
- Commerciality operations & Communication
- Leading the team
- All while living and representing the Mint Velvet brand values
Key responsibilities:
- Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail
- Demonstrate outstanding understanding of Mint Velvet's market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
- Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture
- Develop an inspiring and listening culture within your store, empowering your team to feed back ideas and opinions to help improve the brand and secure future success
- Be proactive in driving your own personal development and continually improving your performance
- Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall in-store experience
- Achieve remarkable results across sales, costs, stock loss, and payroll.
KNOW WHAT WE'RE LOOKING FOR
- Experience in all areas of the concession manager role
- Experience having managed a small team
- Excelling in people management
- Consistently deliver great service to loyal customers
- Be inspirational, helpful and informed role model and you know, wear and live the Mint Velvet style
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.