About Us:
Circle Voluntary Housing Association was set up in 2003 and is a leading provider of social housing in Ireland. Our vision is to make a real difference by delivering quality homes and innovative integrated housing solutions to individuals and families in Ireland. We are passionate about our people and the delivery of a tenant first service.
Our team members are the secret element of our success. Their experiences, competencies, values, knowledge, and perspectives are greatly valued and have significantly contributed to Circle delivering over 2,500 homes. They deliver services to over 5,000 people and help create thriving communities.
We are dedicated to finding the right people who embrace our purpose, vision, and values. In return we will support you to learn, grow and excel in an exciting, flourishing, diverse organisation. We are committed to fostering an inclusive and collaborative work environment, which values every person who works with us and all of those who live in our homes and communities.
Reflecting the growing diversity of the communities in which we work, we welcome applications from people of all cultures, nationalities, genders, members of the LGBTQ+ community and any background traditionally marginalised in society.
About the role:
As the Mobile Maintenance Operative, your role will be to ensure that essential services repairs are carried out on our owned and managed estates and homes. You will also be responsible for working closely with the Assets Team and Asset Repairs Officers to ensure our estates are kept in good and safe condition. Working closely with colleagues in both the Property Services and Housing Management team, you will carry out a range of basic repairs and other estate works to ensure homes and communal areas are kept in good and safe condition.
Key Responsibilities:
Carry out the full range of general reactive repairs including carpentry, plaster repairs, painting, minor plumbing, and minor groundworks.Respond to all repair requests in line with Circle VHA repair timescales.
Work closely with private contractors where necessary to ensure the satisfactory completion of work.
Carry out any general void work as required to support the timely completion of works.
Have due regard to carrying out repairs in peoples’ homes, ensuring work is completed safely and
with minimum disruption and to the tenants’ satisfaction.
Keep tenants and colleagues informed of the progress on completion of repairs.
Maintain accurate records of all repairs carried out, including all receipts for materials.
Seek advice from the Asset Team as necessary on any building pathology matters or to agree larger repair solutions.
Support the Asset Team by undertaking post-inspections of contractor works, ensuring quality and compliance.
Support the Asset Team by pre-inspecting works, post inspecting private contractor work and advising tenants on managing their heating and condensation issues.
Advise the Assets Team on any repair trends and where any components may be nearing the end of their economic life Cycle.
Maintain the grassed areas of the estate by grass cutting, hedge pruning, weed killer treatment and planting of shrubs, trees etc.
Clear paths, steps of moss, lichen etc. to avoid the risk of slips.
Keep the estate clean and tidy, removing any waste and graffiti.
Carry out any minor repairs to the wider estates.
Keep any gullies and traps clear from blockages.
Ensure the safe disposal of any needles.
Assist with the loading of skips and the movement of bulky waste items.
Dealing with abandoned vehicles inside and outside our estates.
Being proficient with the fire alarm systems in the apartment blocks and their resetting On-site Presence.
To arrange for the delivery and monitoring of skips as requested by the Assets Team.
Act as the key holder for community rooms and communal areas.
Be available as required out of normal working hours in line with agreed working arrangements.
Respond professionally and politely to any enquiries from residents and assist in resolving any issues.
Support the Assets Team and Team Circle in delivering any community events.
Ensure all duties are carried out safely and in such a manner to prevent injury to self and others.
Ensure risk assessments are completed for all repair works and that correct PPE, tools and materials are used for all works.
Act as a point of tenant/contractor liaison on-site, managing expectations and feeding updates back to the Asset Team.
Ensure a positive image of CVHA at all times through attitude and approach.
Complete any other reasonable duties commensurate with your role.
Key Competencies
Excellent Interpersonal skills.
Strong customer orientation.
Strong handyman/repair skills.
Organized approach.
Work without ongoing supervision.
Brand integrity.
IT Skills.
Communication Skills.
Education and Work Experience
Essential
A full, clean, and unrestricted Irish driving license.
Desirable
Leaving Certificate including passes in Math’s and English.
Relevant construction related qualification or extensive experience in a
similar role.
Current safe pass certification.
Key Skills and Knowledge
Essential
Demonstrable understanding of the social housing sector
Good communication skills
Good organization with ability to effectively manage workload.
Understanding of construction related health and safety principles
Specialist role related knowledge.
Able to take responsibility, working independently and flexibly
Flexible approach
Competent in carrying out minor repairs
Ability to keep clear and accurate records
Good customer service and focus
Adherence to Circle VHA’s ‘WE HEAR’ values at all times
Dealing with customers or demonstrable customers focused skills
Desirable
Experience in a similar estate management role
Experience in managing computer filing systems
Experience in repairs, construction customer facing services.