In partnership with our client, Sedgwick Resource Solutions is seeking an experienced Motor Claims Handler. This is an onsite position located in Dublin 1.
This is an excellent opportunity to join a leading insurance provider.
Specific responsibilities (including but not limited to)
- Proactive end to end management of a portfolio of 150+ motor first party and third party files with specific closure and quality targets
- Previous complaint handling experience would be advantageous together with familiarity of the CPC requirements.
- Desktop Liability investigation and determination
- Proactive investigation and settlement of claims in expedient and compliant manner
- Management of suppliers/vendors
- Provide an excellent customer service to our client
- Work as part of a team, liaising with the client and other departments
- Represent the business in a professional and positive manner at all times
- Maintain a positive attitude when faced with challenging circumstances and changing business needs
- Be flexible with time and willing to get involved in other areas of the business as requested by management, including travelling to other locations if necessary
Qualifications/skills
- APA/CIP qualification in insurance
- Experience handling motor property claims is essential
- Decision making skills and sound numeric skills required
- High level interpersonal and communication (verbal/written) skills
- Experience working in a dynamic environment
- General insurance background a distinct advantage
- Highly motivated, proactive and with excellent influential skills to influence both internally and externally
- Possess excellent communication skills, both written and verbal.
- Problem solving ability
- Customer orientated and displays a willingness to meet and understand customer’s needs
- Demonstrate excellent attention to detail and accuracy
- Possess excellent negotiating skills
Experience
- Minimum 2- 3 years Motor Claims handling experience essential.
What We Offer:
- A supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- Competitive salary, commensurate with experience.
- Convenient location with excellent transport links.
How to Apply:
Interested candidates are invited to submit a CV and cover letter outlining their suitability for the role.
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Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Application question(s):
- Do you have previous motor/property experience?
- Have you completed your APA in insurance?
Work Location: In person