Work type: FTE
Language Requirement: local C1, English
Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO certified.
Knowledge / understanding of assigning switch ports to specific VLANs
Patch phone ports to switch as needed
Troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams
Troubleshoot and replace network switch chassis blades when required
Good to have understanding of any Data Center Infrastructure Management Application
A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
Basic Knowledge of Monitoring tools such as Solarwinds, etc…
Networking and Operating System basics
Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
Basic knowledge about Hardware like Servers, Storage devices
Knowledge to understand Monitoring Tool outcome
Basic knowledge of ITSM tool preferably ServiceNow
Basic knowledge Backup technologies preferably EMC Avamar
Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
Experience in SLA base environment
Knowledge on Server Performance monitoring preferred
Should be able to perform IMACD Installation, Move, Add, Change, and Disposal Services of the data center, network equipment’s
Candidate should have hands on experience in large/medium enterprise data centers or hosting sites consisting of Servers, Storage and Network devices
Candidate should have all local language proficiency and communication ability in English is mandatory
Job Type: Full-time