Do you thrive in a fast-paced environment and enjoy providing exceptional service? Are you reliable, detail-oriented, and have a watchful eye? If so, we want you on our team!
We, The Gateway Hotel, are looking for a dedicated Night Porter to join our growing hospitality family. In this role, you will play a vital part in ensuring the safety, security, and comfort of our guests during the evening and overnight hours.
Responsibilities:
- Ensure the safety and security of the hotel premises and guests by conducting routine patrols and monitoring security systems.
- Provide exceptional customer service to guests by answering questions, addressing concerns, and fulfilling requests in a timely and professional manner.
- Maintain the cleanliness and tidiness of the lobby, public areas, and back-of-house areas as needed.
- Assist guests with luggage upon arrival and departure.
- Operate the switchboard and respond to guest inquiries in a courteous and professional way.
- Set up and prepare function rooms for breakfast or other events.
- Report any maintenance or security issues to the appropriate personnel.
- Complete all paperwork and logs accurately and efficiently.
Qualifications:
- Minimum of 1 year of experience in a customer service or hospitality role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to prioritize tasks.
- Ability to work independently and as part of a team.
- Availability to work evenings and weekends, including holidays.
Come join The iNUA Collection team and enjoy the following benefits:
- Free meals while on duty.
- Free Gym & Pool Membership.
- Discount on Spa treatments and Elemis products.
- Excellent discounted Employee Bed & Breakfast rates in an iNua Hotel.
- Favourable Friends & Family rates in an iNua Hotel.
- Employee Discount on Bar & Restaurant Food.
- Discount on Food for family occasions for groups of 30 or more.
- Recruitment bonus when you refer a friend.
- Educational Assistance.
- Opportunities for promotion and transfer within the iNua Hospitality Collection and Radisson Hotel Group.
- Free Employee Assistance Programme.
…these are just some of the many benefits on offer when you join the team!
As a proud member of the Irish Hotel Federation Quality Employers Programme, the iNUA Group thrives in providing many development opportunities for motivated driven & efficient employee’s across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.