Location:
Dublin, IE
Company: Irish Life Group Services Limited
- Full Time, Permanent position
- Hybrid role based in our City Centre offices
What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.
Company Values
At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.
We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and find better ways to innovate and improve. Our customers are at the heart of everything we do and we are dedicated to understanding their needs and exceeding their expectations. Achieving this is only possible when we work best together—in a supportive, collaborative environment where every idea and contribution is valued.
What you will help us to achieve
The key responsibilities of the role will include:
- To support and develop new initiatives in line with our Future of Health strategy, ensuring these initiatives are clinically validated and commercially viable
- To work closely with established and potential new clinical partners in ensuring all programmes meet both the member and business needs
- To work with our marketing team to research new propositions from a clinical perspective, ensuring all propositions are in- line with clinical best practice and most up to date guidelines
- To act as a clinical lead for our Clinical Forum meeting -validation of proposals for consideration by Irish Life Health
- To continue to drive our Health in the Home service. To work with hospitals, both private and public, to identify patients that are suitable for home discharge to community-based services provided by Irish Life Health’s clinical partners. This would include site visits.
- Attend relevant internal and external meetings to share information, ideas and problem solving for individual referring units or medical professionals.
- Development and continual improvement of our patient care pathways
- Work closely with the clinical review team to share best practice ensuring the best for our customers. To support on clinical review as required.
- Generate as requested daily/weekly/monthly reports and present updates on individual services both to our team and the wider business.
- Provide support on non-hospital contracts if and when required.
- Always represents self in a professional and ethical manner, complying with all applicable company policy and procedures.
The Person
The successful person will be a qualified Registered General Nurse with a minimum of 5 years recent acute clinical experience in areas such as critical care, A&E, oncology, surgical or any other acute areas.
The individual selected will be motivated to make a difference and play a very significant part in the delivery of our business objectives.
Key Role Competencies include:
- Medical Technical Expertise – applying clinical knowledge to enable good decisions and an ability to seek out the answers when needed
- Problem Solving and Decision Making – Recognises problems, consults and collaborates with others to resolve issues & ability to work collaboratively with others to deliver the required result
- Quality, Controls, Governance and Reporting - Identify where existing processes are high- risk, ineffective, inefficient, or cumbersome and escalate, with recommendations to improve.
- Process & Procedure Governance - Responsibility for Process & Procedure Governance within the Clinical team including Training.
Skills & Experience
The successful candidate will have/will be:
- Must hold an active registration as Registered General Nurse with the NMBI.
- Post graduate qualification in an acute nursing setting is desirable
- One of the following qualifications, or a willingness to work towards qualification for: PMI Dip, CIP, ACII or QFA
- A general understanding of the Health Insurance Industry
- Experience of analysing, managing and resolving complex issues and complaints
- Be a self-starter and willing to act on own initiative
- Managing a demanding workload with an ability to prioritise effectively
- Act as part of a team and give full participation and commitment to fellow team members to meet common goals
- Attention to detail and ability to drive initiatives to successful conclusion
- Proficiency in Word and Excel
- Excellent interpersonal & communication skills
- Excellent verbal & written communication skills – the ability to write comprehensive and clear internal and external correspondence
Key Competencies
- Building and Maintaining Relationships
- Communication and Influencing
- Planning and Organising
- Problem Solving & Decision Making
- Team Working & Cross Functional Collaboration
- Commercial Awareness
- Risk and Control
Fitness & Probity
This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Further details on this due diligence process are available from ILFS Human Resources.
This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity. Further details on this due diligence process are available from ILFS Human Resources.
About us
Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.4 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.
It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.
We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.
It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.
We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.
The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.
Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported. We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.
If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.
Irish Life Financial Services supports Equal Opportunity.
Irish Life Assurance plc is regulated by the Central Bank of Ireland.
Irish Life Assurance plc is regulated by the Central Bank of Ireland.