The award-winning 5-star Muckross Park Hotel & Spa in the stunning Killarney National Park is now recruiting for a Part-Time Turn Down Assistant to join the team, completing evening turn-down duties. If you have a passion for details and enjoy the company of like-minded colleagues & guests, you should contact us! At Muckross Park Hotel, we strive for excellence and to uphold 5-star standards at all times. As a member of the Accommodation team, you will play a major role in upholding these standards.
Requirements:
- Experience working as a Turndown Assistant
- Excellent attention to detail
- Excellent Customer Service skills
- Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
- Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
- Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
- Report any maintenance issues or damages to the relevant department for prompt resolution.
- Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
- Assist guests with any inquiries or requests in a courteous and professional manner.
- Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
- Uphold the hotel's reputation for excellence by consistently delivering exceptional service.
- Ability to work in a busy environment
- Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not essential.
- Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
- Strong communication skills and a friendly, customer-focused attitude.
- Ability to work independently as well as part of a team.
- Flexibility to work various shifts, including weekends and holidays.
- A positive attitude and willingness to go above and beyond to meet guest expectations.
Benefits:
- Competitive salary.
- Discounts across iNUA Collection.
- Free parking.
- Training and development opportunities.
- Team members discounts on hotel amenities.
- Pleasant working environment with a supportive team.
- Opportunities for career advancement within the company.
If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.
Apply now to become a valued member of our dedicated iNUA Collection team!