OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact:
As a Incident Response Security Analyst, you will be responsible for monitoring, analyzing, and responding to cyber threats in real time. Leveraging advanced security tools and techniques, you will perform in-depth log analysis, investigate security incidents, and support proactive threat hunting efforts to strengthen OpenText’s security posture. This is a hands-on role that will create, maintain, and follow detailed operational processes and procedures to appropriately analyze, and assist in remediation of information security incidents. You will also proactively search for, and handle, threats, and abnormal activities within the environment. The Incident Response Security Analyst will lead all aspects of our security incident response program and requirements within a 24/7 monitoring environment. This position will lead and support detailed investigations and analysis of security-related findings, alerts and events across Open Text commercial and corporate environments. This position will also work with various departments to ensure Data Privacy business requirements are met.
What the role offers:
- Managing the lifecycle of a security incident from detection to resolution
- Coordinating with IT operations, engineering teams, and stakeholders to execute containment, eradication, and remediation activities in response to incidents
- Performing digital forensic investigations, able to collect and analyze digital evidence in a forensically sound and defensible manner, and familiar with associated legal concepts
- Communicating up or down, technical and non-technical report writing, prioritizing information, and presenting findings to technical teams and senior management in a clear and precise manner
- Understanding the current regulatory environment in most major geographies and how to identify data privacy issues and potential reporting requirements during incidents and investigations
- Researching and understanding Cybersecurity threats and threat actors
- Running After Action Reviews to make improvements to existing detection and response capabilities
- Compiling and analyzing response data for management reporting and metrics
- Design and propose advanced AI-driven detection methodologies to identify sophisticated threats and attack patterns across enterprise systems
- Lead the evaluation and continuous improvement of machine learning models used for threat intelligence and anomaly detection
- Build methods to advance automation and security
- Automate security controls to streamline operational services and support.
- Familiarity with key information security concepts, standards, and industry best practices.
- Hands-on experience with SIEM platforms (LogRhythm, ArcSight, Splunk, Microsoft Sentinel) for threat detection and correlation.
- 5+ years of security analysis experience with specialized knowledge in applying AI/ML techniques to threat hunting and incident investigations
- Demonstrated ability to create and refine AI algorithms for identifying zero-day vulnerabilities and emerging attack vectors in large-scale environments
- Strong troubleshooting, problem-solving, and research capabilities to assess security incidents and risks.
- Bachelor’s degree in Cybersecurity, Information Systems, or related field preferred, with 8+ years in cybersecurity operations.
- Certifications (Preferred): CISSP, CISM, CISA, GIAC (GCIA, GCIH, GCFA), or CEH
- Lead in setting the quality standards for the team's technical work, from code to software designs, while raising the skill level of less experienced team members
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us athr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.