Deloitte is the biggest professional services Firm in the world and making an impact is more than just what we do: it’s why we’re here. We’re driven to create positive progress for our clients, community, people, and the planet. This sense of purpose inspires us to work to the highest standards, to tackle the challenges that matter.
Joining us means becoming part of a Consulting team that’s at the top of its game and growing. Working with the best people and technology in the market, you’ll tackle meaningful projects that transform the future for high-profile local and international clients. And you’ll do it as part of a people-first culture that’s supportive, collaborative and, above all, welcoming.
.tbcAbout the role
Deloitte's Major Programmes practice specialises in delivering complex, large-scale projects that drive significant impact and transformation for clients across various sectors. Our team of experienced professionals excels in programme management, strategic consulting, and project delivery, working collaboratively to design and implement innovative solutions. We leverage advanced methodologies and technologies to ensure successful outcomes, fostering strong relationships with clients and stakeholders to drive programme success. Join us to lead high-impact projects that shape the future of industries and communities.
The Major Programmes Manager will lead the design and development of complex engagements, including programme strategy and set-up, and programme / portfolio delivery. This role requires a sound understanding and experience of programme management, client relationship building, and business strategy. The manager will collaborate closely with senior leadership, clients, and cross-functional teams to drive successful outcomes on high-value solutions for clients.
Specific Responsibilities:
- Programme Leadership: Lead end-to-end design and development of programmes, ensuring alignment with client goals and objectives. Oversee programme scope, timelines, budget, and quality.
- Client Engagement: Develop and maintain strong relationships with key stakeholders, acting as the primary point of contact. Understand client needs and provide strategic insights and recommendations.
- Project Delivery: Ensure that project teams are aligned on objectives and deliverables. Lead and oversee the development of plans, managing critical paths and interdependencies. Lead project kick-off meetings, set expectations, and guide teams throughout the project lifecycle.
- Risk Management: Identify potential risks and proactively develop mitigation strategies. Ensure that risks are communicated to stakeholders in a timely manner.
- Resource Management: Oversee and allocate resources effectively across programmes, ensuring optimal utilisation. Provide mentorship and guidance to project managers and team members.
- Financial Oversight: Manage programme budgets, track financial performance, and ensure controls are in place for profitability and successful delivery. Provide regular financial reporting and analysis to senior management.
- Continuous Improvement: Identify opportunities for process improvement within programmes and consulting practices. Lead initiatives to enhance service delivery and client satisfaction.
- Reporting & Documentation: Develop and maintain comprehensive programme documentation, progress / status reports, and executive dashboards. Present findings and updates to both internal and external stakeholders.
- Business Development: Lead the growth of client relationships, identifying new opportunities within both existing and new clients, and leading proposals to win work.
- Practice Development: Support the development of our propositions, solutions and methods, and industry points of view.
About you
Qualifications:
- Education: Bachelor’s degree in Business, Management, or a related field (Master's preferred).
- Experience:
- Minimum of 5 – 6 years of experience in Project Management Office (PMO), including understanding the development of plans, governance, reporting, RAID (Redundant Array of Independent Disks) management, and project tools.
- Experience of working in multi-disciplinary teams and collaborating in fast-paced environments
- Experience of managing large, complex programmes across multiple industries.
- Experience of working within a Consulting or Professional Services environment, or as a customer of a professional services partner, or as a customer of a professional services partner is desirable but not essential.
Skills:
- Strong understanding of programme management methodologies and frameworks (PMP, Agile, Waterfall, Scrum, etc.).
- Exceptional leadership, problem-solving, and decision-making skills.
- Financial acumen, with experience managing budgets and profitability.
- High level of adaptability and resilience in the face of change.
- Demonstrate excellent presentation, facilitation, and communication skills across all levels of client and Deloitte stakeholders.
- Ability to develop and manage stakeholder relationships across various levels of an organisation, with excellent interpersonal and communication skills and the ability to influence and engage with senior executives.
- The ability to self-motivate and to own problems, with a strong attention to detail.
Certifications:
- Prince 2 / PMP (Project Management Professional) or equivalent certification preferred.
- Agile or Scrum certifications are a plus.
If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.
What we offer
Your reward at Deloitte is competitive, supports our purpose and enables our people to never stop growing. Your reward at Deloitte is not just your salary, we believe in investing in our people's personal and professional development and empowering their work-life balance. Our ambition is to achieve gender equality and enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including health and well-being, pension, savings, training, coaching and enhanced leave options among others.
Keep on being you. Bring your full, absolute self to work, every day. Explore, question and collaborate. Stretch your thinking, while building a career that inspires and energises you. And, whatever motivates you, keep growing both professionally and personally – because when you make an impact that matters, we do too.