Castle-Forms is a leading manufacturer of high-quality Expanded Polystyrene insulated construction products and systems that are used in the new build construction sector. We are currently looking for a part - time experienced Receptionist / Office assistant to work in our office based in Portlaoise.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Handling customer telephone enquiries professionally and in courteous manner
- Dealing with customer collections and sales (walk - ins)
- Taking payments
- Deliver excellent customer service by handling and resolving customer issues, documenting these, and escalating to the Manager where these are of a more serious nature
- Provide customers with help on product returns, invoice queries and future requirements
- Provide comprehensive administrative support, including data entry, incoming and outgoing post, filing and document management
- Greet clients and guests in professional manner
QUALIFICATIONS & REQUIREMENTS
- Competence with MS Office including Outlook, Word, Excel
- Ensure the highest standards of appearance, behaviour and attitudes
- Experience in clerical or administrative roles
- Strong organisational and time management skills
- Attention to detail and accuracy
- Highly motivated and comfortable working both under direction and own initiative
- Excellent multitasking skills
- Bookkeeping or Sage 50 accounts experience (preferred)
Job Type: Full-time
Pay: From €16.00 per hour
Benefits:
- Flexitime
- On-site parking
- Sick pay
Education:
- Leaving Certificate (preferred)
Experience:
- Sage: 1 year (required)
- Administration: 1 year (required)
Work Location: In person
Application deadline: 24/08/2025