MAIN RESPONSIBILITIES
Answer incoming telephone calls, determine the purpose of the callers, forward call to appropriate personnel and departments.
Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries.
Provide a PA service to the Director of Nursing.
- Greeting, welcoming, directing and announcing visitors
- Answering, screening and forwarding incoming phone calls
- Handling calls, preparing medical documents, scheduling appointments, organizing transportation for patients
- Managing medical records and filing system
- Receiving and sorting daily mail
- Designing pamphlets and documents regarding nursing home information
- Assisting with other administrative tasks as needed
Training & Development:
21. Attend mandatory training days/courses, on or off site, as and when required and take responsibility for the record keeping of all training within the Nursing Home in a method agreed with the training Manager and the Nurse Home Manager
22. Maintain standards of professional knowledge and competence.
Health & Safety:
23. Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Resident, colleague, self or another.
24. Understand and ensure the implementation of the Nursing Home’s Health and Safety policy, and Emergency and Fire procedures.
25. Report to the Home Manager, or the Maintenance Operative, any faulty appliances, damaged furniture, equipment or any potential hazard.
26. Promote safe working practice in the Nursing Home.
General:
27. Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
28. Notify the Nursing Home Manager and Office Manager, as soon as possible of your inability to work, and also on your return to work from all periods of absence.
29. Maintain all filing in a tidy, easily accessible and organized manner.
30. Carry out any other tasks that may be reasonably assigned to you.
SKILLS, KNOWLEDGE & QUALIFICATIONS Required:
- Good Communication skills, telephone etiquette.
- Be familiar with EPICARE system desirable or similar
- Ideally from a nursing home background or healthcare environment
- Can do attitude
- Good numerical and general administrative skills
- Good communication and organizational skills
- Must provide Garda Vetting clearance in line with H.I.Q.A. requirements
- Friendly, positive, confident, well-presented and customer-focused
- Knowledge / experience of Microsoft Office specifically MS Word, MS Excel and email
Job Types: Part-time, Permanent
Benefits:
- On-site parking
Schedule:
- Weekends
Ability to commute/relocate:
- St.Michaels Nursing Home, Caherconlish, Limerick
Education:
- Advanced/Higher Certificate (preferred)
Experience:
- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)
Job Type: Part-time
Pay: From €13.50 per hour
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Work Location: In person