Relief Support Workers
Location: New Ross area, Co. Wexford
Contract Type: Casual
Closing date: Monday, 15 September 2025, 4:00 p.m.
Join an Organisation You Can Be Proud Of
Since 1975, Cumas New Ross has empowered adults with mild to moderate intellectual disabilities to fully participate in their communities. Externally recognised for excellence we uphold the highest standards of care and professionalism, ensuring every individual’s rights, preferences, and goals are at the heart of all we do.
About the Role
As a Relief Support Worker, you will support residents with intellectual disabilities to live fulfilling, independent lives. You will help with personal care, daily routines, and social activities, while promoting choice, dignity, and wellbeing.
Role Requirements
Min. 5 modules of QQI Level 5 in Health Care Support/ Social Care completed and currently undertaking remaining modules or currently undertaking BA/BA (HONS) in Applied Social Studies in Social Care/ Nursing (year 2) or other relevant qualification
A minimum of 6 months’ work experience working with individuals with intellectual disability/complex needs a distinct advantage
Flexibility to work varying shifts, including evenings, weekends, nights on a relief basis based on the needs of the service
Must hold a full clean driving licence valid in Ireland and be willing to drive company vehicles
Proficient in both oral and written English language
Have the legal right to work in Ireland and currently hold valid work authorisation for Ireland
Good IT and report writing skills.
What We Offer:
Competitive pay
Opportunities to work shifts in New Ross area that suit your availability
Company pension employee assistance program
Access to the Hospital Saturday Fund (HSF) healthcare cash plan
Bike to work scheme
Opportunities for training, development career growth
Main Duties and Responsibilities
The Relief Support Worker will:
To support the Person in Charge with all aspects of the effective running of the residential service
To facilitate and implement a person-centred approach for residents appropriate to their wishes and goals
To support residents with activities of daily living including personal care, mobility, meals, social activities, and household tasks.
To facilitate, encourage and develop each resident’s choice and decision-making skills, and ensuring the resident and their representatives are actively involved in the decision-making process
Ensure that communication is adapted to meet individual needs, including the use of alternative and augmentative communication methods where appropriate
To enable each resident to pursue and maintain their individual hobbies and interests and facilitate residents to actively participate and integrate into the community
To support develop the self-help and social skills of each resident enabling them to maximise their independence and control,
To ensure the best possible health and wellbeing of residents in all areas of their lives including health and personal care. Monitor wellbeing and report concerns or changes in health status to relevant staff.
Administer medication in line with prescribed guidelines and organisational procedures
Be familiar with and ensure that policies, procedures, and codes of practice of the Services are adhered to
Be responsible for all aspects of Health and Safety of service users and staff and compliance with Health and Safety legislation, ensure reporting and recording of incidents meet the service standards and participate in incident reviews or other investigations
Be responsible for the safe use and care of equipment and report faulty equipment etc., as it arises
Be familiar and operate to fire regulations and emergency procedures and participate in the implementation of same
Ensure that all records in relation to individuals supported by the services are up to date, correctly filed and managed as per the service’s records management system
To manage risk in a systematic way that is embedded in a culture of safety, welfare and quality of life for residents. Report all accident/incidents and take appropriate action.
Be fully familiar with safeguarding procedures; report concerns or incidents in line with organisational and legal requirements.
Participate in incident reviews, audits, and quality improvement processes.
Ensure that all petty cash and the personal monies of the residents are properly accounted for. Keeping relevant records and ensuring that accounts are checked and balanced
Ensure the homes of the residents are clean, comfortable and report any maintenance issues
Attend and participate fully in regular staff meetings, supervision sessions where all aspects of the service area are discussed with a view to maintaining high standards and contribute to ongoing team development
Deal with confidential information in a discreet and responsible manner in line with GDPR and internal protocols
Report all matters of concern immediately to the Person in Charge
Attend mandatory and specific skills training courses as scheduled
Provide cover as agreed
This is not an exhaustive list of all duties but is rather a guide to the role, the organisation may add other duties over time.
Why Join Us?
This is an opportunity to work in an agile, creative, innovative, high-standard service where your skills and values will make a measurable difference every day. You’ll be part of a supportive, professional team committed to continuous improvement and genuine inclusion.
Additional information
Position is based in New Ross area, Co. Wexford.
A six-month probationary period will apply. Garda Clearance and reference checks will be required for all prospective employees.
Description and Person Specification are available upon request.
Interested candidates are invited to apply by submitting a CV
Cumas New Ross is an Equal Opportunities Employer.