Do you enjoy helping customers? Do you have a passion for sales? Do you have an interest in the travel industry?
If you can answer yes to the above questions, we would be interested in talking with you about a role with the Sixt Ireland Rental Agent team. We are a customer service-centered operation, located conveniently in Dublin Airport, with easy access to the M50, N11, and Dublin Bus routes.
We offer comprehensive on-going training, in a fast-moving and friendly environment. We aim to create positive interactions for all customers across all channels.
Sixt Ireland is a leading provider of car rental services in Ireland. We are a fast growing and dynamic company committed to providing our customers with a high-quality rental experience. Sixt Ireland is an Irish owned and operated franchise of Sixt rent a car, one of the longest established car rental companies in the world. Sixt rent a car has been in operation since 1912.
Job Role and Responsibilities:
Our Rental Agents are the face of our company. Candidates applying for this role should possess excellent customer services skills and the ability to achieve sales targets. Location of the role will be in Dublin Airport.
This is a varied role and responsibilities will include the following:
- Delivering high quality customer service
- Completing rental transactions and processing paperwork and payments
- Selling our full range of products and services to achieve both individual and team KPIs/sales targets
- Achieving minimum sales and customer service KPI targets as set out by the company
- Managing any customer queries and concerns regarding their rental
- Reconciling and accounting monies at shift end
- Handling of paperwork and general administrative duties
- Monitoring the condition and road worthiness of vehicles
- Assisting with other duties such as car movement/driving, checking in vehicles, valeting as business needs require
- Any other duties as required by Management
Required Education, Skills and Qualifications
- Knowledge of the car rental industry is desirable.
- A dynamic individual with excellent people, organisational and communication skills who has a passion for sales
- Full clean B driving licence, or equivalent (preferred)
- Fluency in English
- Previous customer services and sales experience, ideally within the Tourism & Leisure sector, is preferred but not required
- Flexibility - normal working hours will be between 5am – 12 midnight rostered over Monday to Sunday with breaks
Opportunity to earn commission on sales made. On target earnings (OTE) of €50,000+
Benefits
- International discounts
- Annual Leave
- Fortnightly Pay
- Employee Assistance Programme
- Taxsaver travel tickets
- Bike to Work scheme
- Company Events
- On site parking
Job Type: Full-time
Additional pay:
- Commission pay
Application question(s):
- Are you flexible to work shifts rostered between 5am and midnight, Monday to Sunday (subject to statutory rest break entitlements)?
Experience:
- Sales: 1 year (preferred)
Work authorisation:
- Ireland (required)
Work Location: In person