Sales Manager

Job Title: Sales Manager

Responsible to: General Manager

Main Purpose of Job:
We are currently recruiting for an experienced Sales Manager to join Connolly Motor Group team, within the Sales team at Mercedes-Benz, Sligo.

The successful candidate will be required to ensure the team continuously deliver the highest level of satisfaction to internal and external customers. This will require you to ensure the company business plan is met via the sale of vehicles, finance and insurance products. To ensure that the margins achieved on the sale of all dealership products are in line with manufacturer standards. To ensure that the sales team delivers the highest standard of service and that every opportunity is taken to continuously improve working methods and standards.

Role Responsibilities:

• Strategically set’s objectives and reviews sales and performance reviews whilst identifying future trends
• Formulates and communicates sales targets to each executive
• Monitors departmental performance against the budget.
• Devise and agree sales schedules for the sales team to generate business – on a daily/weekly/monthly basis
• Constantly reviews and manages dealership costs
• Oversees sales by ensuring prospecting and follow up activities are conducted by the Sales Team
• Actively prospect for new customers by cold calling, emails and use of appropriate databases
• Follows the sales process, designed to achieve maximum results from the available sales opportunities
• Qualify customer needs and present the dealerships products and services
• Ensures stock turn on new and used cars is adhered to, by review of and if necessary, revaluing used cars
• Plans and implements marketing strategies with the marketing department
• Assist HR with employment relations, recruitment & selection and people agenda queries
• Monitors the performance of the sales team, using key measures and addressing areas of under performance
• Conducts regular meetings and updates on any changes with team
• Understands and complies with all appropriate sales legislation and procedures relevant to Dealership departments
• Maintain a high level of contact with internal and external customers, suppliers and manufacturer
• Identify and resolve dissatisfied customer’s issues in a professional and empathetic manner
• Ensure vehicle valuations to customers are accurate as provided by the sales team
• Maintain up to date knowledge about manufacturer’s vehicles, market trends and their impact
• Ensure adequate resourcing of sales department is adequately staffed to achieve departmental objectives
• Comply and operate within Connolly Group Trade Disposal Process

The person:
Skills and Competencies:

• Minimum of 5 years’ experience in a Sales environment, additionally motor industry experience is beneficial
• This role would be suitable for someone in a Senior Sales role looking to make the next step up in the career
• 3 years’ People Management experience is beneficial
• Strong communication skills with internal and external customers, suppliers and the manufacturer
• Proficient in Microsoft Office Package (Word, Excel, Email)
• Build strong interdepartmental relationships, and pay close attention to the requirements of those departments
• Present a consistently professional image through attitude, behaviour and personal appearance
• Continuous improvement mindset
• Full driving license is essential