About The Role
Job Purpose: It is essential that the client’s site is maintained to excellent standards. To enable this the position is a two-part position.
Main Duties and Responsibilities
- Supervision (and direction where needed) of all cleaning team activities
- Maintaining excellent client relationship
- Advocating and developing a positive team spirit which will involve maintaining and developing high levels of safety, health, and environmental protection
- Monitoring of work through daily spot checks, audits, and staff interactions to ensure high standards are maintained
- Management of staff rosters to ensure absenteeism and annual leave cover
- Resolution of issues where they arise in a professional manner, and fair treatment of all
- Management of wages and holidays
- Preparation of work schedules / rosters
- Implementation of (including the arrangement of) staff training when required
- Other works as needed
Person Specification
Essential Experience, Skills and Personal Qualities:
- Cleaning experience is essential
- Supervisor experience will be an advantage, but training will be provided
- Computer literate is an advantage, but training will be provided
- Excellent customer service skills
- Strong communicator
- High sense of responsibility
- Ability to identify issues and take action when needed in a safe and timely manner
- Ability to empower and motivate others
- Open to feedback, responds to coaching and is a skilled learner
- Excellent organisational skills and attention to detail
- Strong leadership, communication (written and oral) and interpersonal skills, within the department and across other departments
- Self-motivated and results oriented
- Delivers results, strives for continuous improvement. Achieves high performance expectations, is accountable and has a keen sense of priority and urgency
- Ability to prioritise your own work with excellent capability to multitask
About Us
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.