Do you thrive in a fast-paced environment dedicated to guest wellness? Are you a leader with a vision to elevate our spa and leisure offerings to new heights? If so, we want to hear from you!
Our hotel, part of The iNUA Collection, a renowned hospitality group known for exceptional experiences, is looking for a talented Spa & Leisure Manager to join our team.
In this leadership role, you will play a pivotal role in overseeing all aspects of our spa and leisure facilities.
You will be responsible for:
- Spa Operations: Ensuring the smooth day-to-day operations of the spa, including scheduling, people management, inventory control, and exceeding guest expectations in service and treatments.
- Leisure Management: Maintaining exceptional standards in our fitness center, pool, and other leisure facilities, ensuring a welcoming and well-maintained environment for our guests.
- Team Leadership: Providing coaching, motivation, and professional development for your spa and leisure team, fostering a positive and collaborative work environment.
- Financial Performance: Contributing to the spa and leisure department's profitability through strategic planning, budgeting, and revenue generation initiatives.
- Guest Experience: Staying abreast of the latest spa and wellness trends, curating innovative treatment menus and service offerings to enhance the guest experience.
The Ideal Candidate:
- A minimum of 3-5 years of experience in spa and leisure management within a hotel setting.
- Proven track record of success in exceeding guest expectations and driving revenue growth.
- Strong leadership skills with the ability to motivate, coach, and develop a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.
- In-depth knowledge of spa and leisure operations, including treatment protocols, scheduling software, and health and safety regulations.
- A passion for wellness and the hospitality industry, with a commitment to providing exceptional service.
The iNUA Collection Advantage:
- Competitive salary and benefits package.
- Opportunity to work within a dynamic and supportive team environment.
- Be part of a company that values guest satisfaction and team members development.
- Learning and Development opportunities.
- Contribute to the continued success of a well-respected hospitality brand.
- Free Employee Assistance Programme.
- Referral bonus if you bring a friend onaboard.
Join our growing team and be a part of creating unforgettable spa and leisure experiences for our valued guests!