Strategic Account Manager

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of high-reaching individuals, our teams blend a diverse range of experience, knowledge and skills. We connect customers and consumers to our iconic products and build experiences that bring people together to celebrate life.

Role Overview: At Diageo, we do Sales differently. We’re the best beverage alcohol company in every region of the world, including internationally-recognised brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker. This is your opportunity to build new ways to share and celebrate our truly iconic products across the globe. Our strategic customers account for 16% of the total On Trade and are growing. These bigger customers are actively growing their portfolio of pubs and business interests.

In this position, you'll play a key growth role within the On Trade organisational structure and highly influence the trade, requiring the highest level of commercial competence, negotiation, relationship management and planning capability – a black belt commercial leader and a consultant to the trade!

About you:

• 3 years of experience in an Account Management role preferably within the On trade.
• An externally curious mindset- constantly seeking new opportunities and staying informed on industry trends - while possessing drive and ambition to succeed in a competitive market.
• Ability to experiment and learn from past experiences to continuously improve investment strategies while taking calculated risks for the benefit of the company.

Key Responsibilities:

Strategic Planning & Execution:

• Report into the Head of Commercial for Dublin City and Strategic Accounts.
• Write both the strategy and annual Joint Business Plans for their customers covering customer engagement, investment, product distribution, volume growth, execution and cash management.
• Translate strategy into an agreed annual joint business and activation plan for each strategic account group.

Commercial Management:

• Agree and deliver NSV (Net Sales Value), Volume, Trading profit and Cash targets for the Diageo portfolio.
• Negotiate annual investments discounts budgets across strategic account groups to improve commercial deliverables.
• Actively manage investment to ensure Return on investment with regular internal and external reviews.

Relationship Building & Management:

• Use your commercial competence, relationships and market intelligence to drive performance, deliver growth  craft the market.
• Build strong relationships with strategic customers accounting for significant portions total On Trade revenue.

Digital First Approach:

• Implement digital strategies that align with overall business goals.

Cross-functional Leadership:

• Lead cross-functional teams (brand marketing customer marketing Commercial Execs., credit finance quality logistics customer services etc.) deliver strategy / JBP (Joint Business Plan).

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”.

This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.