About Us:
Destiny Student specializes in offering summer tourist accommodation in student buildings across the UK and Ireland. We are recognized for maintaining
high standards throughout our business operations. Our commitment revolves around providing value-for-money accommodation and friendly service to our customers. During the three months of summer, we transform purpose-built student accommodations into a pop-up hotel/hostel service, hosting tens of thousands of guests. Our dedication extends to providing onsite training and ensuring our staff gain valuable hands-on experience while also fostering an enjoyable work environment through regular social events and activities designed to strengthen team.
This is a fantastic CV Boosting Role.
Fixed Term Contract Dates
Start Date: End of July/Beginning of August
End Date: 28th August 2025
Responsibilities:
As an Accommodation Assistant, your role encompasses a range of responsibilities vital for a seamless operation of your assigned building and to guarantee an exceptional experience for our guests. Key responsibilities include:
1. Housekeeping:
Shift duties encompass precisely managing linen deliveries, making and stripping beds, supporting the team in cleaning rooms and bathrooms, as well as assisting in the cleaning of common areas and kitchens. Collaboratively, the team ensures all guest departures are thoroughly cleaned and prepared for upcoming arrivals. You will also need to report for housekeeping to respond to any guest complaints after HK hours.
You may occasionally be required to assist with minor maintenance tasks, such as unblocking toilets or showers, outside of standard maintenance hours.
2. Guest Relations:
Handling guest inquiries, resolving issues, and actively seeking opportunities to enhance guest satisfaction.
3. Logging & Reporting:
Accurately completing all required reports, including handovers, maintenance, guest interactions, lost property, and other relevant documentation.
4. Building Setup & Breakdown Management:
Assist with the setup and dismantling of the building for customer arrivals and departures.
5. Health and Safety Compliance:
Adhering to health and safety regulations and maintaining a secure environment for guests and other staff.
Requirements:
This role demands strong team collaboration and interpersonal skills.
We seek individuals with a friendly demeanour capable of building rapport with both guests and team members.
A friendly attitude, coupled with a strong work ethic, problem-solving resilience, great reliability, timekeeping skills, and a passion for continual improvement.
The ability to handle guest concerns with a positive and solution-focused approach.
Effective communication with various stakeholders in our business is a key aspect of the role.
Strong English language skills in speaking, reading, and writing is necessary. We welcome candidates aiming to improve their English further and value proficiency in languages such as Spanish, Italian, French, German, Cantonese, among others.
Above all, we are seeking individuals with the right attitude, as we believe essential skills can be taught and developed on the job.
Must have Right to Work in the UK. We cannot provide sponsorship.
Work Details and Benefits:
Live In Accommodation at an Affordable Rate:
This is a great opportunity for anyone looking for a summer job and wanting to work and experience living in another city.
Free Hostel Stays:
Explore our other cities with complimentary stays for our dedicated team members.
Family & Friend Discounts:
Extend the hospitality to your loved ones with special discounts for family and friends.
Employee Recognition:
Your hard work doesn't go unnoticed – be a part of a workplace that values and recognizes its team.
Discretionary Performance-Based Bonus:
Recognize and reward exceptional performance with our discretionary bonus program.
Tour Partnership Programs:
Enjoy exclusive opportunities to partner with local tours and experiences.
Team Events:
Foster camaraderie and team spirit through engaging and enjoyable team events. The social aspect of the job is a key highlight for past team member, with popular events and activities that make it easy to form friendships and enjoy a supportive, vibrant workplace.
Join Destiny Student for not just a job, but a fulfilling experience with a range of perks and benefits that enhance your work and life.
Schedule:
This is a zero-hour fixed term contract but you can expect to work no less than 24 hours a week . Regular working hours are 25-35 hours per week.
Shift Work:
Your work schedule will be provided to you by your manager at least a week in advance. You will
be required to work a variety of shift times as needed including night shifts.
Weekend Availability:
As part of our operational needs, we require candidates with availability during weekends. This ensures coverage and contributes to the smooth functioning of our operations. Your flexibility is appreciated in maintaining the quality of service we provide throughout the week, including weekends.
How to Apply:
If you are passionate about hospitality and are ready to contribute to the success of Destiny Student, please submit your resume and a cover letter detailing your relevant experience.
Destiny Student is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us for a summer of growth and experience.