Job Description
At Aramark, our mission is to enrich and nourish lives. Every day, we deliver an impact wherever people work, learn, recover and play. And we need talented, energetic, passionate people to help us do it.
The Switchboard Administrator will be responsible for the effective day-to-day running of the service, ensuring an exceptionally high standard of customer service, with a consistent and seamless delivery within their areas, to help customers & staff efficiently and in a friendly manner.
- Reporting to: Switchboard Administrator
- Hours: Monday - Friday. 09.00-17.00,
- 37 hours a week Rate:
- Location: Citywest
Job Responsibilities
- Answering phones requiring using a phone switchboard, managing multiple lines or interacting with bank's central switchboard
- Transfers incoming calls promptly to the appropriate extension
- Operating communication systems, such as Cisco system & VX Maintain & CAFM system (Real Time)
- Supporting team with full administration and co-ordination of reactive works on site with both in-house and external support suppliers. Includes logging and updating tickets, quotes, follow up service reports, etc.
- Raising requisition for orders and other administrative duties Qualifications:
- Previous switchboard and helpdesk experience is desirable
- Diligent and flexible, able to work independently as well as part of a team
- You must have good knowledge of all Microsoft packages
- Good telephone manners & communication skills is a must as client liaison is critical part to this role
- Ability to accurately complete tasks assignments & responsibilities in timely manner.
Qualifications
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