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Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.
No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.
Join our international MSP Team immediately for an onsite assignment in Ireland, Cork!
The Talent Supply Chain Consultant role provides expertise to hiring managers for the facilitation of procuring the services of temporary and/or contract employees to meet a client’s current workforce needs.
This role requires experience in overall workforce management in the labor market as well as familiarity with and ability to master procurement technology tools. The ability to manage client facing interactions to drive consultations and provide guidance on different delivery solutions is a daily requirement of the Talent Supply Chain Consultant role.
Talent Supply Chain Consultant is accountable for:
Program and Operational Support
- Full cycle recruitment for a variety of positions. Consultative approach to hiring managers and candidates.
- Perform consultation call with hiring managers to assess needs and figure out best sourcing strategies to ensure acquisition of the best talent.
- Utilization of procurement technologies to facilitate fulfillment of role and move requisition through client’s internal processes.
- Provide complete and detailed information and data points to supply chain via both documentation and consultation conference calls.
- Assess daily progress of requisition and follow up accordingly.
- Use candidate assessment and selection techniques when reviewing resumes to ensure only the best match is shortlisted.
- The Talent Supply Chain Consultant supports the financial processes related to timecard & expense management, invoicing and corrections.
- Coordinate and schedule interviews for hiring managers.
- Negotiate bill rates to ensure that they are aligned with current market rates.
- Stay aligned with market goals, manage time well, adhere to Kelly process, technology, and learn client needs.
- Ability to balance multiple situations effectively while multitasking and maintain a sense of urgency and attention to detail.
Client, Program and Supplier Management
- Ensure Key Performance Indicators (KPI) and Service Level Agreements (SLA) objectives are met by taking an active role in continuous improvement and service delivery.
- Use bill rate benchmarking data and driven bidding to ensure cost containment for the customer.
- Build customer and supplier relationships through professional rapport, consistent follow-up and maintaining contact and ongoing communication.
- Proactively identify service delivery issues and provide appropriate and timely solutions.
- Act as a liaison with Suppliers to resolve daily operational issues. Raise as necessary.
- Give consultative input and client requirement expertise to annual supplier summit.
- Apply both client and market data to provide advice and set expectations for realistic recruiting cycle timelines.
- Possess an innate ability to know what needs to be done and takes initiative to perform those tasks without being asked or told. The ability to work independently and be a decision maker is imperative.
Technology Support
- Develop detailed understanding of functionality and capabilities of procurement tools used to deliver KellyOCG’s MSP solution.
- Support Technology updates by providing overview of new functionality to both client and supplier as necessary.
- Improve your understanding of technology to effectively handle and troubleshoot basic issues when clients or suppliers advance.
Essential Skills, Knowledge, and Experience:
- Must have Recruitment background or equivalent. Work experience in temporary labor, service level and/or customer service industry.
- Candidate must demonstrate an ability to multitask, an attention to detail, excellent communication skills (both in one-on-one and in group settings, with both internal and external audiences), and a technical proficiency (e.g., MS Office, internet, VMS tools).
- Demonstrable experience in creating and developing strategic relationships that promote positive client and employee engagement.
- Possess data entry, analytical, and organizational skills.
- Ability to see interrelationships of data/ideas. Can assess a candidate based on criteria, apply program data to educate customer, supplier, and inspire change.
- Previous people management expertise is helpful but at a minimum candidate must demonstrate the ability to develop this skill.
- Bachelor’s degree or certification in Business/Human Resources or equivalent preferred.
Seeking at least 3 years of experience in temporary labor, service level and/or customer service industry.
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.