Team Administrator

The Opportunity

We are seeking a proactive, highly organised, and meticulous Team Administrator to provide vital administrative and operational support to our Leadership Team. This role is central to ensuring the smooth day-to-day functioning of the team, allowing senior leaders to focus on strategic priorities. The successful candidate will be a confident communicator, a natural problem-solver, and someone who thrives in a fast-paced, dynamic environment.

The Team Administrator, reporting to the Chief of Staff (CoS) will work in partnership across multiple business functions simultaneously. 

Responsibilities

• Provide comprehensive administrative support to the leadership team, including diary management, meeting coordination, and travel arrangements.
• Act as a central point of contact for internal and external stakeholders
• Represent the Leadership Team (or individual) in welcoming guests and/or high profile clients to our global HQ
• Support the preparation of reports, presentations, and other documentation as required
• Maintain confidential records and handle sensitive information with discretion at all times
• Support in the organisation of leadership off sites, team events, and ad-hoc projects as they may arise (deep partnership with Internal Communications and Facilities Management where required)
• Monitor and manage team inboxes or shared platforms, ensuring timely responses and task follow-up where required (ie. Outlook, NAVAN etc)
• Liaise with other administrative staff and departments to support cross-functional coordination internally within ESW, or across the parent company entities

Requirements

• Proven experience in across functional multi customer administrative roles, ideally 2+ years in a similiar role.
• Excellent organisational and time management skills
• Strong written and verbal communication abilities
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (e.g., Teams, Slack, Zoom)
• Ability to work independently, lead multiple tasks and deadlines, and prioritise optimally
• A high level of professionalism, integrity, and discretion when handling confidential information
• Strong attention to detail and a solution orientated approach to problem-solving
• Effectively juggling priorities across different global time zones

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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