Assistant Manager – Eleventy, Kildare Village
●Company Overview
Eleventy is an internationally recognised Italian brand, rooted in smart luxury.. Founded in Milan, we prize genuine, humble, positive, and confident individuals who strive to bring the best version of themselves to every customer interaction
●Role Summary
Assistant Manager: Assist daily store operations, manage staff, support the Store Manager with sales growth, inventory, and seamless client experience.
●Key Responsibilities
Oversee daily operations: sales floor, back‑of‑house, POS, and customer service
Support or lead staff scheduling, training, and performance
Drive sales through active selling, upselling, and clienteling
Manage inventory processes: stock receipts, transfers, audits, shrink control
Ensure visual merchandising and brand standards are maintained and refreshed
Monitor and report KPIs (sales, conversion rates, average transaction value, stock‑to‑sales ratio)
Uphold store operational policies: HR, health and safety, loss prevention, compliance
Resolve customer issues promptly and uphold exceptional guest experience
●Desired Experience & Qualifications
3+ years’ luxury or premium retail experience
Previous experience in assistant role
Strong leadership and team‑development skills
Excellent commercial acumen and data‑driven mindset
Outstanding communication and customer service abilities
Proficient in inventory management systems and basic computer tools
Highly organised, adaptable, and performance‑oriented
Flexibility to work weekends, evenings, and public holidays
Fluency in English; additional languages is a plus
●Benefits
Competitive base salaey
Performance‑linked bonus structure
Employee discount on Eleventy merchandise
On‑site parking
Support with relocation (if needed)
Professional development and career progression through The Bicester Collection network
How to Apply
Submit your CV and a cover letter highlighting your retail management experience and passion for luxury service to:
Eleventy is an equal‑opportunity employer. We welcome applications from all backgrounds, valuing diversity and inclusion.
Job Type: Full-time
Pay: €27,000.00-€35,000.00 per year
Additional pay:
- Bonus pay
- Performance bonus
Benefits:
- Company events
- Employee discount
- On-site parking
- Private medical insurance
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Luxury : 3 years (required)
Work Location: In person
Expected start date: 05/08/2025
