At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Associate, Client Service Representative I to join our Corporate Trust Client services team. This role is located in Dublin, Ireland. The Role is a Hybrid position which requires 3 days a week in the office.
In this role, you’ll make an impact in the following ways:
- Independently assisting clients by responding to complex phone, email and other inquiries regarding company products, services and procedures.
- Responding to client questions on BNY product features and provides technical assistance for the most complex issues that have been escalated by junior team members.
- Providing status updates on problem resolution and outstanding issues to other teams. Directing inquiries to the appropriate resources at BNY.
- Assisting with process improvement by contributing ideas to improve team efficiency.
- Ability to work in a high paced environment while maintaining impeccable attention to detail.
- Instructing high value payment and trades.- Bonds, equites, repurchase agreements(repo), Total return swaps, FX swaps, Time deposits.
- Experience in any of the below products is highly desirable.
- Asset-backed commercial paper
- Custody-securities held bilaterally and via tri-party agents
- Structured notes programmes Collateral monitoring
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required
- Ability to work in a high-paced deadline-driven environment.
- Strong analytical and communication skills
- Attention to detail
- Previous experience in Financial Services preferred (around 2 years)
- Payments, Trade, Custody, Bonds, Equity experience desired
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
