Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Specialist, ImplementationOverview•In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature.
•Deliver standard and some complex implementation activities.
•Ensure quality and reliability of the implementations
Role
•Provide end-to-end project execution throughout processing implementation projects
•Assess and document customer needs and according implementation activities.
•Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology
•Guide customers through applicable MasterCard processing rules, specification and documentation
•Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers,
•Handle multiple customer processing implementation projects in parallel
All About You
•Knowledge in payment transaction processing and industry business principles.
•Good understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
•Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
•Ability to interact well with the customer
•Good verbal and written communication skills
•Self Starter with a desire to learn independently
•Good project management skills
•Ability to manage change in a technical work environment
•Ability to understand theory /principles with business impact and apply this understanding to the work environment
•Ability to work in a matrixed organizations and cross functional teams
•Ability to provide basic training and overview of the functions within CIS
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
