Assurance Officer

• Customer-Centric Approach: Place the customer at the forefront of our operations, utilizing insights, data, and sound judgment to enhance their experience and foster a customer-first culture.

• Service Improvement: Lead initiatives to simplify and digitize customer services, driving positive outcomes by leveraging data to identify customer behavior, friction points, and areas for enhancement.

• Compliance Standards: Uphold all conduct standards under CBI regulations.

• Assurance Planning: Collaborate with the Operational Risk Manager to plan and execute the annual Assurance Plan, prioritizing high-risk areas while ensuring comprehensive coverage across AXA Ireland.

• Review Management: Oversee individual reviews, delivering clear reports with actionable recommendations agreed upon with senior management, ensuring timely resolutions.

• Action Tracking: Implement a system to monitor the status of recommended actions from assurance reviews, providing regular updates to the Assurance Manager.

• Team Development: Support team members through skill development and capacity-building initiatives.

• Control Assessment: Offer guidance on the design, development, and evaluation of controls throughout AXA Ireland.

• Relationship Building: Cultivate relationships within the business to proactively identify potential control or risk management issues, driving improvements in processes and projects.

• Operational Risk Requirements: Assist in fulfilling annual Group Operational Risk requirements, including loss data collection, risk assessment, and reporting.

• Data Collection Oversight: Control and supervise the loss data collection process and local risk register assessments.

• Coordination of Activities: Align operational risk management efforts across all business functions.

• Risk Quantification: Model operational risks and incorporate them into the local Short Term Economic Capital (STEC) charge.

• Reporting and Participation: Contribute to reports for the Local Forum/Committee, actively engage in operational work-streams, and attend quarterly management Risk Forums.

• Resource Management: Lead and manage resources to efficiently meet financial targets, overseeing planning, forecasting, and budget management.
• APA qualification (preferably both Personal & Commercial) is essential with a commitment to progress to CIP.

• Experience: A minimum of 4 years in a financial services environment, with exposure to Audit, Internal Controls, Compliance, or regulatory matters, and a solid understanding of key processes and controls.

• Legislative Knowledge: Familiarity with relevant legislation, including the Consumer Protection Code, Minimum Competency Code, Data Protection Acts, and Solvency II, as well as other regulatory requirements from the Central Bank of Ireland or FCA.

• Communication Skills: Excellent written and verbal communication abilities.

• Interpersonal Skills: Strong influencing and challenging skills to drive compliance behaviour across all organizational levels.

• Organizational Skills: Well-organized, highly motivated, and results driven.

• Technical Proficiency: Proficient in PC applications such as spreadsheets, word processing, and presentation software.

• Qualifications: A qualification in audit or risk management is desirable, such as an Audit Qualification, ACOI Diploma in Risk Management, Internal Audit & Compliance, or ACOI Professional Certificate in Compliance.

One of the best things about joining AXA is our rewards package. At AXA Ireland, we’re appreciative of the people who work for us and our rewards package reflects that. You can expect to receive:

• Competitive salary with annual review
• Annual company & performance-based bonus
• Contributory pension scheme (up to 10% employer contributions)
• Life Assurance
• Generous annual leave plus Bank Holidays
• AXA employee discounts
• Education support and plenty of learning opportunities.

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Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

Proud to be part of the AXA Group, at AXA Ireland our values are at the heart of everything we do. We work together as One AXA, embracing our differences to make our teams great. We believe integrity, courage and our customer-first approach is what makes us a great place to work. AXA is an equal opportunities employer and welcomes applications from across all communities.