Location: Mahon, Ireland.
Job Type: Full Time, Permanent, 4 Day Work Week
About Us: At Johnson & Perrott Motor Group, we are a growing team united by our shared values of caring, commitment, and integrity. As of Ireland's leading motor groups, our mission is to keep Ireland moving, one satisfied customer at a time. If you're ready to make a difference and grow with us, we want you on our team.
Job Summary: As an Service Advisor you will be the primary point of contact for our customer's service requirements from vehicle booking, through to payment receipt.
Responsibilities Include but Are Not Limited To:
- Provide end-to-end management of customer vehicle service journeys.
- Meet and greet all service customers professionally.
- Schedule customer vehicle service bookings via phone, email, and walk-ins.
- Determine workshop availability for service, maintenance, and repair work.
- Maintain up-to-date progress on all customer vehicles undergoing service or repair.
- Advise customers on additional work or costs, securing their agreement as needed.
- Hand over serviced vehicles at the agreed time, explain completed work, and process payments.
- Gather customer feedback and liaise with management to implement improvements.
Personal Attributes:
Candidates should align with our core values of:
- Integrity – Doing the right thing, always.
- Commitment – Taking ownership and delivering excellence.
- Caring – Putting people first, from customers to colleagues.
Required Education, Skills, and Qualifications:
- You will be organized, flexible and prepared to work as part of a team, with strong interpersonal skills with colleagues and customers.
- You will have a desire to learn and upskill.
- You will have strong PC skills, and a technical background would be an advantage.
- You are required to have a full clean driver’s license for this role.
- You will have two years experience working as a service advisor in a motor dealership.
Benefits:
- Competitive package, with access to a pension scheme once eligible.
- 4 Day Work Week
- Sales and Employee referral bonuses
- Employee Assistance Program
How to Apply: Ready to join our team? To apply for this exciting opportunity or to request more information, please fill out our contact form. Join our accomplished team at Johnson & Perrott Motor Group and embark on a journey toward professional success and personal growth.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
Experience:
- service advisor: 3 years (required)
Licence/Certification:
- B (required)
Work Location: In person