About the job
An exciting opportunity now exists for an ambitious Breakfast Manager to join our lovely team here at Hyatt Centric Hotel Dublin.
This is a fantastic senior management position for someone that loves everything about Food & Beverage!
The Hyatt Centric Hotel is part of the Hodson Bay Group, and we are delighted to be part of the Failte Ireland Employer Excellence Programme. Hodson Bay Group has been certified as A Great Place to Work. With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.
As part of the Hotel Management team, you will be responsible for effectively managing the day-to-day operations of the Breakfast & Lunch services whilst ensuring our guests have a positive experience. You will lead and motivate the Food & Beverage Team to deliver outstanding levels of service.
We work together as a team to ensure that we exceed guest expectations every time. We do this by ensuring the highest standards of products are on offer and by always achieving excellent service standards. Exceeding guest expectations is part of our service culture and as part of the Management team you will have a strong customer focus; you will meet and greet guests, respond to queries and oversee the smooth running of the Liberties Gate Bar & Restaurant for Breakfast & Lunch.
You will also enjoy the benefits of working with Hyatt & Hodson Bay Group which will open up a whole new world of opportunity, learning and benefits.
Responsibilities will include:
Day to day running of the Breakfast & Lunch services- Lead a team of Food & Beverage Assistants, Supervisors and Assistant Managers
- Take every opportunity to maximize revenue
- Meeting & greeting guests
- Exceeding Customer service expectations at all levels
- To be responsible for the day to day queries, complaints and issues that arise during service
- Maintaining high standards of detail at every level
- HACCP Controls
- Maintain and audit hygiene levels
- Maintain and audit food quality levels with Chef
- To ensure cash/vouchers and all forms of payment are handled in a secure and responsible manner
- Management of Rosters
- Performance management
- Recruitment and selection
Requirements:
A Minimum of 1 years experience at Manager level in a similar environment- Possess Strong Leadership qualities
- Excellent communication, organisation & people management skills
- Ability to train new & existing staff
- Have an excellent knowledge of Food and Beverage & a strong eye for detail
- Possess the ability to perform under pressure & be proficient in spoken & written English
- Availability to work 5 over 7 days
Why work with us?
We have been certified as a Great Place to Work- Achieved 'Excellent Employer' (Silver) Award as part of the Failte Ireland Employer Excellence Programme
- 39 Hour Working Week
- Complimentary use of Gym.
- Career Development Opportunities
- Meals provided while on Duty
- Hotel Discounts across Hyatt Worldwide & The Hodson Bay Group
- Motivational Benefits - Employee of the Month etc
- Health & Wellness Programme
- Active Sports & Social Club
As a member of the Hodson Bay Group, the Hodson Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employees across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.
