GET TO KNOW US
Financial Perspective
To be responsible for stock, deliveries and pricing.
To control and report stock markdowns.
To manage and motivate Sales Advisors in supporting you to achieve the sales and profit targets
To manage cash and payment systems in accordance with company procedures and policies.
To manage costs and overheads and all factors affecting the profitable performance of the shop, e.g. Utility bills, overtime etc.
Customer Perspective
To plan and implement shop merchandising, as to maximise sales, customer satisfaction, appearance and brand image.
To manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction.
Internal Process Perspective
To manage, motivate staff, recruit staff, train and develop staff, according to Company policies.
To ensure Employment laws and revelant HR procedures are followed ,e.g. appraisal etc.
To be responsible for completing paperwork required by Head Office efficiently and accurately and meeting all deadlines.
To manage upkeep and condition of all equipment, fixtures and fabric of shop premises.
Learning & Development Perspective
To develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to company approval.
Performance reviews.
KNOW WHAT WE'RE LOOKING FOR
- Attention to detail.
- Ability to work under pressure to meet deadlines.
- Team player with a flexible approach.
- Organised and proactive approach and able to work on own initiative.
- Strong customer service and communication skills.
2 years + experience in a managerial or supervisory role within an Outlet/Stand Alone environment.
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
